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About Us

Why Choose Us?

We believe life is a property journey… our purpose is to take you every step of the way with passion, honesty and expertise.  Our core values run through every aspect of our business, from first contact, right through to picking up those keys!

Grisdales is the ‘one stop shop’ whether you are a buyer, seller, landlord or tenant.  We have an excellent reputation in West Cumbria and feedback from our client’s say they find us not only professional and knowledgeable, but also friendly and enthusiastic.  We take the time to understand your needs and love nothing more than helping you move on with your property journey.  Open 7 days a week, we are always here for you.

Take a look at our Testimonials


Our People

Our people are our biggest asset… we take care of them and they take care of you.  We aim to stand out from the crowd, whilst remaining professional and honourable in everything we do, never cutting corners and always putting our customers first.  We have a great reputation, but are never complacent and constantly strive to deliver service above and beyond your expectations, whilst all the time, seeking to provide unique offerings that set us apart from our competition.

Dragon Bay

We are here to help and our dedicated teams, in each of our offices are on hand to get the job done with expertise and care.


Director Rachel Ritson
Director Rachel Ritson

Rachel Ritson – Managing Director

01946 693931 Ext 213


Rachel best describes her role as being the captain of the ship!  She makes sure the company is heading in the right direction, at the right speed and adjusting the coordinates as and when necessary.  Day to day work involves making sure our brand, systems and people are all working cohesively and in line with our company culture and values.  Her main priority is to ensure staff are engaged and enjoying their work, as happy staff means happy clients.

Prior to joining Grisdales, Rachel had her own accounts business working for a number of local companies, providing accounts and management information.  Before moving up to West Cumbria in 1996, Rachel worked for the international company Dupont, as part of the management accounts team in a litho plate manufacturing business.

Rachel joined Grisdales in 2000 as a part time accounts manager.  As the business grew so did her responsibilities, becoming more involved in the strategy of the firm and business infrastructure.  Over the years her day to day became heavily estate agency orientated.  By the end of 2014 Rachel was solely managing the business and became full owner in 2016.  Rachel is a member of the Association of Residential Lettings Agents, has qualifications in management having carried out the Women in Cumbria Taking The Lead programme, alongside a Level 4 qualification in Business Management. Rachel is continually developing and has been a member of The Property Academy since 2013, this included being part of the highly esteemed Leadership Summit programme in 2016 - Leadership Summit

Having three children, three step children, and two grandchildren, Rachel has a busy home life and loves nothing more than having everyone round for lots of craic!  She also loves to keep fit, running and walking the fells, and of course time with her husband Neil on weekends away to chill out and relax!

Photo taken in the middle of Challoner Street, Cockermouth

Head of Sales Lynne Atkinson
Head of Sales Lynne Atkinson

Lynne Atkinson – Head of Sales

01900 829977 ext 305


Lynne wears two hats! In her Head of Sales role, she supports Rachel in contributing to the overall strategic direction of the company, especially in respect of Sales.  Her other role is Branch Manager at the Cockermouth Office, Managing a team of 10 staff across both sales and lettings.

Lynne has had quite a variety of jobs since leaving school many years ago.  Her first job was in a bank, followed by stints at a secondary school and college.  She then worked for Outward Bound and the Forestry Commission, before entering the world of estate agency back in 2007!  Lynne has been with Grisdales since 2012, initially as Valuer at Cockermouth, Branch Manager at Whitehaven then back to Cockermouth. She was appointed Head of Sales a couple of years ago.  She is a member of the NAEA and of The Property Academy.

Lynne is originally from Manchester, but has lived in Cumbria for 17 years. She is married to a Forest Manager and has two grown up children, who both live away, but she has a motley collection of pets, which comprises 3 hens, 2 miniature Shetland ponies, 2 cats and 2 dogs – a Patterdale terrier called Betty and a rescued mutt called Harry at their home close to Ennerdale Water.  Lynne has recently taken up running and finds it a perfect way to unwind and loves most sport, especially football…. her team?  Manchester United of course!

Photo taken in the middle of Market Place, Whitehaven

Business Support Manager Nina Moore
Business Support Manager Nina Moore

Nina Moore – Business Support Manager

01900 829977 ext 308


Nina’s areas of responsibility cover the company accounts, HR, Payroll, IT and systems administration, fleet and general administration

Her previous work experience varies, working in the Civil Service for DEFRA and the Ministry of Defence.  She has also worked for a small privately owned business and within her own family business; she’s also got a little bit of retail experience thrown in for variety.  All of Nina’s previous roles have been accounting based, within some additional tasks taking advantage of her versatility.

Her career with Grisdales began eight years ago, when she started working 3 days per week covering the accounting function, which has developed into the full-time position she now holds; which utilises many of her capabilities.

Nina likes a good walk, and she doesn’t mind where it is, but it helps if the dog can come too!  She also likes to try new experiences, including go karting, kite surfing and flying a gyrocopter… she’s even tried knitting!  Nina is currently studying with the Open University for her degree, which she hopes to finish within the next few years.  She has a husband, two children and a very large collie.

Photo taken outside the Black Bull, Cockermouth

Grisdales Estate Agents - Cockermouth

Grisdales Estate Agents Cockermouth Team
Grisdales Estate Agents' Cockermouth office is located on Main Street, in the heart of the town. The team look after many properties in the area surrounding Cockermouth and north to Aspatria.  You’ll find a hidden gem nearby, from a pretty Georgian town house, idyllic countryside cottage or a new build dream home – all on offer from Grisdales. Cockermouth is an ancient market town in the borough of Allerdale in Cumbria.  The town is situated on the edge of the western Lake District, providing easy access to some of the area’s most stunning and undiscovered scenery.  Birthplace to William and Dorothy Wordsworth, Cockermouth is a bustling little town with a vibrant market place and is well known for its many specialist and independent shops.
Grisdales Estate Agents Cockermouth
Grisdales Cockermouth Branch
British Property Awards 2018-2019 Silver Letting Agent in North West Our Cockermouth estate agents branch offers sales, lettings and property management services and our address and opening hours are: Grisdales Estate Agents 40 Main Street Cockermouth Cumbria CA13 9LQ Tel: 01900 829977 Fax: 01900 829393 Email: cockermouth@grisdales.co.uk View on Google Maps Monday: 9am–5:30pm Tuesday: 9am–5:30pm Wednesday: 9am–5:30pm Thursday: 9am–5:30pm Friday: 9am–5:30pm Saturday: 9am–4pm Sunday: 11am–3pm Meet our friendly team at Grisdales Estate Agents, Cockermouth:

Ruth Hutchinson - Property Portfolio Assistant

Ruth works as part of the small team looking after our portfolio of properties, helping the Property Portfolio Co-ordinator in maintaining the properties to a high standard and keeping our customers happy.

Ruth has a great deal of experience in customer facing roles across a diverse and varied range of businesses.  She has "enjoyed" the challenge of getting to know the intricacies of double glazing, plumbing and social housing.

As a mother of two young energetic boys Ruth says she has little time for her own hobbies but usually manages to make some time to keep on top of her social media page and creating personalised gifts.





Photo taken

Beverly Sargeant
Beverly Sargeant

Beverly Sargeant, Secretary/Executive Assistant

01900 829977 Ext 310


Beverly’s career has spread over quite a diverse range including Financial Services, Civil Service and Local Authority in her home County of Northamptonshire.

Having moved to the area quite recently Beverly is enjoying getting to know Cumbria and Cumbrian life.  Outside of work you will find her either preparing her allotment, exploring the area or spending time with her beautiful granddaughter.

Photo taken Kirkgate, Cockermouth

Melanie Wykes - Property Portfolio Co-ordinator

Mel is part of the lettings team at Cockermouth, looking after the portfolio of properties and their maintenance, repairs and refurbishments.  Mel also carries out inspections and check-outs whilst ensuring health and safety compliance for our properties.

Mel started her career as a graduate Hotel and Catering Manager at Marriott Hotels in London.  Working through various management roles in the field of hospitality led her more into Sales and Business Development.  She was  eventually able to escape the "Big Smoke" and moved, in 2005, to enjoy country life in Cumbria.

Mel loves being in West Cumbria and enjoys everything this great outdoor playground offers both to her and her family, whether it's up on the Fells or kayaking on one of the beautiful lakes.

Photo taken

Lettings Manager Judith Cameron
Lettings Manager Judith Cameron

Judith Cameron – Lettings Manager

01900 829977 ext 303


Judith manages about 200 properties and is responsible for the day to day running of the lettings department in Cockermouth.  Judith says that the best part of her job is meeting new landlords, building a relationship with them and winning the instruction to let their property. She must have been in well over 1500 properties in her time!

Judith has had 30 years in the property industry, 20 of which with Grisdales.

She loves spending time with her family, especially at their caravan in Northumberland.   They love walking on the beaches with their Greyhound and building sandcastles.  Judith especially loves baking bread and always makes sure the family have good, healthy, home cooked food every day! She also loves swimming and kayaking, particularly in the local lakes!

Photo taken on the steps of Banks Court, Cockermouth

Susan Taylor, Grisdales
Susan Taylor, Grisdales

Susan Taylor – Senior Sales Negotiator

01900 829977 ext 313


Susan carries out sales viewings, negotiates offers and follows the sale through to completion as well as overseeing the Sales Team in Cockermouth.

Susan previously worked in hotel management for 8 years and before that worked on a campsite whilst she was still in school. She decided on a change in direction as hotel hours weren't very sociable and she wanted a change in direction...and she found herself with us!

Susan has quite a big family who keep her busy outside work.  She loves socialising with her friends who do "walk day Sunday" where they choose a different walk each week, normally ending up in a nice pub with a glass of red in her hand! Susan also loves getting glammed up for a night out, but at the same time loves nothing better than a duvet day with a good book and a log fire.

Photo taken Cockton's Yard, Cockermouth

Lettings Negotiator Alison Scurr
Lettings Negotiator Alison Scurr

Alison Scurr – Lettings Negotiator

01900 829977 ext 302


Alison is one of the first points of contact in the office for customers; she arranges viewings, which she then follows up and processes applications. She is responsible for drawing up tenancy agreements and all the relevant documentation.

After graduating from University, Alison decided not to pursue teaching, but instead fell into a career in retail. Throughout her working life, Alison has predominantly worked in customer service roles, from banking to retail or recruitment.

Alison lives in Workington, with her husband of 10 years and their German Shorthaired Pointer dog - Kaiser. Kaiser is her main hobby outside of work, along with spinning at her local sports centre.

Photo taken in front of the Mayo Statue, Cockermouth

Destiny Evans, Sales Negotiator/Trainee Valuer

01900 849977 Ext 301


Since leaving school Destiny worked in restaurants and shops working her way up to Management and Business Administration in the Civil Service.  From there she decided she wanted a change of career and is very pleased to now work with Grisdales Estate Agents.

Destiny comes from a large family who mostly live in Cockermouth and she loves spending time with them, her partner and her dog, a beagle called Buddy.  They enjoy long walks together, trying new foods, chilling with friends at home and going out and about.

Photo taken Harris Park, Cockermouth

Jacqui King – Property Management Accounts

01900 829977 ext 307


Jacqui is responsible for keeping accurate daily accounts for our three branches throughout West Cumbria, as well as dealing with general enquiries from landlords, tenants, contractors and work colleagues.

On leaving school, Jacqui trained to become a nurse and carried out her nursing role for eight years.  She then began working in an accounts role within a variety of establishments, before joining the Estate Agency business nine years ago where she carries out a specialised role within the Grisdales accounts department.

Jacqui’s hobbies include foreign travel, eating out and watching motor sports. She lives in West Cumbria and has three sons and a Bichon Frise dog.

Photo taken on the steps of the Town Hall, Cockermouth

Grisdales Estate Agents - Whitehaven

Whitehaven branch team photo
Only a stone’s throw away from the harbour, Grisdales Estate Agents in Whitehaven is in the perfect location to help you find your dream home.  Whether you’re buying, selling, renting or letting the team will be on hand to help guide you through the process and with easy access to the office, online or on the phone we aim to provide the best service possible. Often host to the Tall Ships, Whitehaven is a pretty harbour town on the west coast of Cumbria.  Historically the town was famous for mining and shipping, but now is a prime location for nearby Sellafield and the nuclear industry.  Whitehaven is a hub for tourists looking to explore the west coast of Cumbria.  A great place to live and work, with a variety of visitor attractions, local beauty spots or Georgian architecture, Whitehaven provides something for everyone.
Grisdales Estate Agents, Whitehaven
Grisdales Whitehaven
British Property Awards 2018-2019 Silver Letting Agent in North WestBritish Property Awards 2018 Gold Winner Estate Agent in Whitehaven Our Whitehaven estate agents office offers sales, lettings and property management services and our address and opening hours are: Grisdales Estate Agents 46/47 King Street Whitehaven Cumbria CA28 7JH Tel: 01946 693931 Fax: 01946 590215 Email: whitehaven@grisdales.co.uk View on Google Maps Monday: 9am–5:30pm Tuesday: 9am–5:30pm Wednesday: 9am–5:30pm Thursday: 9am–5:30pm Friday: 9am–5:30pm Saturday: 9am–4pm Sunday: 11am–3pm Meet our knowledgeable team in Whitehaven:

Rebecca Todd - Property Portfolio Co-ordinator

Beckie works as part of the Lettings team at Whitehaven and is involved with many parts of looking after our portfolio of properties, including inspections, inventories and check-outs.

She joined us after redundancy following several years in the world of banking and says that property management just "caught her eye".

Beckie weaves her work life around being mum to her son and enjoys taking the family travelling.  Her recent experiences include Iceland and Paris.  If not able to travel to far flung corners of the world she's equally happy having a family day out closer to home.


Photo taken

Ella McGonigle
Ella McGonigle

Ella McGonigle - Sales Negotiator

Ella is very new to the working life, having left sixth form in the summer of 2018, qualifying with an A in Business Studies, B in Art and Design and a C in English Language. Ella appreciates that this, her first job, has given her opportunities to deal with challenges and she always aims to achieve good results and improve her skills in customer service.

Ella is from Workington and lives with her family. She loves art and specialises in portraiture, spending most of her spare time painting or drawing.

Ella absolutely loves Golden retrievers and would love to have one for a pet but, unfortunately, it's unlikely she ever will as she is allergic to them.

Photo taken St Nicholas’ Gardens, Whitehaven

Lettings Manager Laura Watson
Lettings Manager Laura Watson

Laura Watson - Assistant Branch Manager/Valuer

01946 693931 ext 204


Laura is responsible for managing the Whitehaven Lettings Team and for carrying Grisdales rental valuations to bring in new business.

Laura worked at a local solicitor for 4 years as an Office Junior and in credit control role, before becoming a Legal Secretary.  Laura then took a four year career break to bring up her young family.

She started working at Grisdales in 2007 as a Weekend Receptionist in the Cockermouth office before moving over to the Whitehaven Office in the same role.  She then moved over to lettings as a Lettings Assistant and worked her way up to be Lettings Manager when her manager at the time decided on a change of career.   Laura says that she thoroughly enjoy her job as Lettings Manager as she learns something new each day and every day is completely different. She has a strong team working with her which gives her the confidence to go out a sell Grisdales’ services to the best of her ability.

Laura’s family is the most important part of her life; she has 3 children, 2 boys and a girl and a long term partner who she says has the ‘patience of a saint’.  Added into the mix is their crazy Shihtzu pup Ted.

Photo taken on the steps of Gough & Co, Whitehaven

Lesley Kenyon
Lesley Kenyon

Lesley Kenyon - Lettings Valuer

01946 693931 - Ext 211


Lesley joined Grisdales in 2017 as their Weekend Receptionist after she had taken short break from work after the birth of her little girl Ella. Lesley progressed on to Letting Negotiator taking a full time position and is now Lettings Valuer for the Whitehaven team.

She previously worked at Simplyco, starting in front of house, moving to sales and  then ,finally, to accountant having studied and achieved Level 3 in Business and Administration as well as Level 3 of the Association of Accounting Technicians.

She lives in Whitehaven with her partner Andrew, her daughter Ella Amelia-Lilly and at weekends her stepdaughter Emma Louise. Lesley is in full Wedding planning mode, and if you ask Andrew, is turning into somewhat of a bridezilla planning their wedding for December 2020.

Photo taken St Nicholas Church Gardens, Whitehaven

Lauren Lister - Executive Assistant

01946 693931 - Ext 206


I am originally from Maryport however I now live in Workington with my husband and 3 year old daughter, who is full of life.  Most of my time is dedicated to my family, however I enjoy the occasional music concert, socialising with friends and crafting. I’ve taught myself to knit (however far from the professional) and have refurbished several small pieces of furniture.

I returned to college to study Business Management and prior to this, I worked in the NHS as a receptionist, did 8 years in retail, briefly at Sellafield, have done the occasional mystery shop and cleaned lodges in the Lake District.  Now I have finished my studies, I hope to be able to throw myself into revamping the stockpile of old furniture I have accumulated over the past few years.

Photo taken St Nicholas Church Gardens, Whitehaven

Nicola Jones
Nicola Jones

Nicola Jones - Property Negotiator

I have always worked in offices making use of my NVQ in Business/Administration,  most recently this was at Armathwaite Hall Hotel and I am now looking forward to working with Grisdales.

My role is to support both Sales and Lettings on Saturday, Sunday and Monday at our Whitehaven branch, but also help the team on a Friday at our Workington Branch.  I will take people to view properties, help customers by making appointments, providing them with property details, taking phone calls and obtaining feedback on viewings for our clients.

I live in Workington with my husband and our two children.

Photo taken

Grisdales Estate Agents - Workington

Workington is an ancient and industrial town and is the main shopping centre for West Cumbria.  Once a major industrial town and port, Workington was famous for its iron and steel manufacture, but has since diversified to become the hub of West Cumbria.  With many retail outlets and things to do, Workington is an excellent base for exploring the beautiful coastline of Cumbria. Whether you’re a first time buyer looking to get your foot on the ladder, searching for an investment property to buy or looking for flats or houses to rent, the team can help you find the perfect match. British Property Awards 2018-2019 Silver Letting Agent in North WestBritish Property Awards 2018 Gold Winner Estate Agent in Workington Offering sales, lettings and property management services throughout the areas of Stainburn, High Harrington, Harrington and Seaton, please contact us on: Sales Queries: Grisdales Estate Agents 40 Main Street Cockermouth Cumbria CA13 9LQ Tel: 01900 829977 Email: cockermouth@grisdales.co.uk Lettings Queries: Grisdales Estate Agents 46/47 King Street Whitehaven Cumbria CA28 7JH Tel: 01946 693931 Email: whitehaven@grisdales.co.uk Monday: 9am–5:30pm Tuesday: 9am–5:30pm Wednesday: 9am–5:30pm Thursday: 9am–5:30pm Friday: 9am–5:30pm Saturday: 10am–4pm Sunday: 11am–3pm Meet our dedicated team covering Workington:
Senior Sales Valuer Laura Weir
Senior Sales Valuer Laura Weir

Laura Weir – Senior Sales Valuer

01900 605544 ext 336


Laura is responsible for visiting new properties to give vendors advice on marketing their homes. She also places new homes on the market; including taking photographs and measurements and drafting brochures.  She is responsible for reviewing property marketing progress and securing price reductions where appropriate. What’s more; she draws up probate and landlord valuation reports, is occasional cover for the front office negotiating team and she also attends the sales steering committee meetings.

Laura has been with Grisdales for several years in many roles and has enjoyed all she has done. She started her career in banking, but was also a dental receptionist for ten years – so her career history is varied! She has a Level 3 ILM (Institute of Learning and Management) in Management and is a people person – dealing with people is what she does best!

Laura has lived in Workington for almost five years, she has two grown up children and two grandsons, all whom she enjoys spending time with! For Laura, nothing beats running around Whinlatter Forest with small children (releasing your inner child!). She also loves socialising, restaurants, cooking, city breaks at the weekend and she loves holidays (the hotter and sunnier the better!) Laura also loves visiting the South of England where the rest of her family live. Since she was 20, she has had approximately 30 different homes, so we think she is well qualified for her job!

Photo taken outside the old jailhouse, Workington

Sales Negotiator Helen Robinson
Sales Negotiator Helen Robinson

Helen Mason – Sales Negotiator

01900 605544 ext 334


Helen’s role in the business includes arranging and carrying out viewings, negotiating and agreeing sales, sales progression with solicitors and communicating between vendors and purchasers.

She has worked at Grisdales for 14 months as a Sales Negotiator; which was a complete change of career for Helen, who previously had been a Police Officer with Cumbria Constabulary for 11 years! She has tried many different avenues and has picked up various qualifications along the way, including a BTEC Diploma in Tourism, a NVQ 2 in Business Administration and an NVQ in Beauty Therapy – to name a few!

Helen lives in Seaton, Workington, with her partner, their three children and their much-loved family dog. With the little time they have between work and home life, they enjoy walking and trips on their family’s boat. Helen and her partner try to get away for the odd night, every now and then, and really enjoy splashing out on a relaxing break in some of the Lake Districts lovely hotels.

Photo taken by the fruit market, Pow Street, Workington

New Homes

Rebekah Marston
Rebekah Marston

Rebekah Marston

Rebekah is based at our Woodside Park Development in Wigton and is responsible for the sale of 79 properties which are currently under construction.

Rebekah has worked for the last 12 years  in Vehicle and 4 x 4 sales at a local dealership. Prior to this Rebekah worked in a travel agency selling people their dream holidays as well as working for a local Building Society, selling clients their dream property.


Rebekah lives in Smithfield in Carlisle with her husband and two young children, who enjoy their own dream holidays and adventures together.


Photo taken Woodside Park, Wigton

Eileen Fisher - New Homes Sales Advisor

The Meadows – Marketing Suite 01946 834032 / 07748 673111


Eileen is based at the Marketing Suite in High Harrington and is responsible for the sale of 80 properties which are under construction. (Grisdales being the selling agents for Washington Homes Ltd.)  Eileen moved there in August 2016 having spent nearly 3 years on site at Woodville Park in Cockermouth where 85 properties were built, with a further 15 at Moor Park Cockermouth.

Eileen has worked in retail selling food, DIY products (from screws to u-bends) and fancy goods.  Working in a DIY store has given Eileen an insight into house building, which she finds is useful as she is regularly asked about house construction and the finer details! Previously, Eileen also worked in the hospitality sector as assistant manager in a 3* hotel for 10 years before starting work for Grisdales over 6 years ago

Eileen lives in Cockermouth and has 2 grown up sons, the eldest lives locally and the younger in South Wales where she now has a grandson who was born in 2016.  She hopes that this year she will be able to visit them more.

Photo taken by the sculpture Washington Square, Workington


Lewis Morgan, Mortgage & Protection Adviser

Lewis is born and bred in Cockermouth, and recently bought a new build property using the Help to Buy Scheme and can often be found in his hot tub relaxing after a hard day in the office! He also loves foreign holidays and tries to get away to the sun at least 3 times a year. He enjoys weekends away and socialising with friends.

Lewis has worked across West Cumbria in banking, mortgage lending & protection for 11 years. He holds the industry qualification Certificate in Mortgage Advice & Practice (CeMAP). He also spent a period in the automotive industry before returning to Mortgage & Protection with Grisdales. The appeal of this role is he access to a large number of lenders and protection providers rather than being restricted to one.

Photo taken in Harris Park, Cockermouth.