
Rachel Ritson is the captain of the ship! She makes sure the company is heading in the right direction, at the right speed and adjusting the coordinates as and when necessary. Responsible for the strategy and direction of the company, day to day work involves ensuring our people, systems and brand are working cohesively and aligned with our culture and company values of passion, honesty, expertise, consideration and potential.
Lynne has built a wealth of property sales knowledge and experience over the last 13 years, having great enthusiasm for character property as well as searching out opportunities within the Land and New Homes sector. She believes passionately in building lasting relationships with our clients which means repeat business and recommendations are the norm.
Prior to working in the property industry, Lynne has experienced a wide range of sectors such as banking, education, forestry and finance.
Lynne is a Member of the National Association of Estate Agents (MNAEA), having completed a technical Award in the Sale of Residential Property amongst other industry training.
Judith joined Grisdales in 1997 and has a wealth of experience and knowledge in sales and lettings. She prides herself in giving first class customer care in a very professional yet personable manner. She’ll talk with you to understand your needs and will work closely with you to agree the best possible strategy for selling or letting your home within the timescale to suit you. Judith approaches all she does with integrity, expertise and efficiency.
Judith is a Member of the Association of Residential Letting Agent (MARLA).When Judith isn’t at work you’ll find her enjoying life outdoors – she loves paddle-boarding on the local lakes, walking the fells with her family but her real passion is cold water swimming being a gold medal winner at the Scottish Winter Swimming Championships!
Residential Sales
As a senior sales Negotiator, Destiny brings a uniquely empathetic approach.
Her incredible work ethic and deep understanding of people's personal needs leads to an irreplaceable experience, whether you are buying or selling. Always willing to go the extra mile, Destiny is incredibly thorough and dedicated to ensuring the greatest customer service is delivered with every home.
Destiny is married to Jamie and has recently been on maternity leave to have a beautiful baby girl, Paige. She enjoys spending time with her new young family, especially getting out in the lakes with her dog, Buddy the Beagle. She loves catching up with family and friends with a tea or wine!
⭐ GRISDALES STAR OF 2021⭐
Residential Lettings
After graduating from University with a BA in Education Studies Alison decided not to go into teaching but took a different career path.
With over 20 years of experience in Customer Service roles which have included retail, banking and recruitment at all levels, Alison decided to turn her hand to estate agency and almost 7 years later is still here now working as Senior Letting Negotiator. She has successfully completed the Level 3 Course in Residential Letting and Property Management in November 2019 to ensure that she delivers a professional but personal service to our clients. Having lived in Cumbria all her life, Alison has excellent knowledge of the area and is well placed to offer advice.
In her spare time, Alison enjoys getting out walking the fells, going to the gym and socialising.
⭐ GRISDALES STAR OF 2021⭐
Many of our team have undertaken property qualifications across a range of specialisms. This training ensures our people are equipped with the skills to deliver expertise and a second-to-none service to our clients, whilst consistently meeting industry standards.
Our words...
“I love our team ethos…we work brilliantly as a team and genuinely enjoy looking after our customers. I couldn’t work for any other agent, they just don’t have the passion for the job the way we do”
Laura is responsible for visiting new properties to give vendors advice on marketing their homes. She also places new homes on the market; including taking photographs and measurements and drafting brochures. She is responsible for reviewing property marketing progress and securing price reductions where appropriate. What’s more; she draws up probate and landlord valuation reports, is occasional cover for the front office negotiating team and she also attends the sales steering committee meetings.
Laura has been with Grisdales for several years in many roles and has enjoyed all she has done. She started her career in banking, but was also a dental receptionist for ten years – so her career history is varied! She has a Level 3 ILM (Institute of Learning and Management) in Management and is a people person – dealing with people is what she does best!
Laura has lived in Workington for almost five years, she has two grown up children and two grandsons, all whom she enjoys spending time with! For Laura, nothing beats running around Whinlatter Forest with small children (releasing your inner child!). She also loves socialising, restaurants, cooking, city breaks at the weekend and she loves holidays (the hotter and sunnier the better!) Laura also loves visiting the South of England where the rest of her family live. Since she was 20, she has had approximately 30 different homes, so we think she is well qualified for her job!
“As a company, Grisdales offers knowledge and support to clients during an important time in their lives”
Having completed A levels and a Business Administration NVQ, Nicola has spent her working career so far in busy offices and extending her knowledge around Customer service. Over the past 3 years, Nicola has experienced working in both the sales and lettings departments and has keen interest in all areas.
Having recently purchased her first family home she is ambitious in helping others find the perfect home for them. Nicola has always lived local and has a wide knowledge of the area.
“I enjoy going out meeting new people and taking the time to find out more about what is important to them. This then helps to build a relationship and tailor a service to suit them and means we are able to provide them with a fantastic service which equals happy clients!!!”
“We all love our job! No two days are the same – and neither are our clients! We take great pride and pleasure in spending whatever time is necessary finding out each story and provide ways to help achieve individual property goals in a friendly, and at the same time, highly professional way.”
Lynne has built a wealth of property sales knowledge and experience over the last 13 years, having great enthusiasm for character property as well as searching out opportunities within the Land and New Homes sector. She believes passionately in building lasting relationships with our clients which means repeat business and recommendations are the norm.
Prior to working in the property industry, Lynne has experienced a wide range of sectors such as banking, education, forestry and finance.
Lynne is a Member of the National Association of Estate Agents (MNAEA), having completed a technical Award in the Sale of Residential Property amongst other industry training.
“I enjoy meeting potential new tenants and matching them to their perfect property, helping them every step along the way from the application process right through to move in – We are a very close team and all have a great working relationship always helping and working with each other to ensure all our clients get the best possible service throughout”
Lesley joined Grisdales in 2017 as their Weekend Receptionist after she had taken a short break from work following the birth of her little girl Ella. Lesley progressed on to Letting Negotiator taking a full-time position and is now the Property Marketing Manager covering Whitehaven, Workington and surrounding areas.
Lesley has always worked in customer service and sales roles, spending her previous 5 years as a Client Services Advisor progressing to a Client Accountant.
She lives in Whitehaven with her partner Andrew, her daughter Ella Amelia-Lilly and at weekends her stepdaughter Emma Louise.
“We work to support each member of our team both personally and professionally so that they have the skills and experience to support you with your property journey. We work hard and support each other, we relax together and have fun together supporting charity and community”
Nina joined Grisdales in 2008, when she started working 3 days per week covering the accounting function, which has developed into the full-time position she now holds. Her areas of responsibility cover Finance; HR and Payroll; IT and Systems Administration; and company infrastructure.
Nina’s previous work experience varies, working in the Civil Service, for a small privately owned business and within her own family business; there is also a little bit of retail experience thrown in for variety. All of Nina’s previous roles have been accounting based, within some additional tasks taking advantage of her adaptability and versatility.
Adventures are part of Nina’s life, whether it be a new house project, an outdoor activity or a learning adventure.
Follow us on Facebook to see what our team is up to
Head over to Instagram and check out our page
My main point of contact has been Judith for about 20 years. The service has been fine, no problem at all and there is nothing [...]
Excellent balance between professionalism and friendliness. I would recommend to anyone as they take care to think of the little touches and made my experience [...]
I am a tenant through Grisdales and I have also been a landlord of Grisdales. I am very happy with everything that has been happening. [...]
I would just like to say a big thank you to Alison and the Team at the Grisdales office in Cockermouth. I received a first [...]
Alison and Judith have both been perfect! There is nothing at all to improve. The recent process has been very straight forward and smooth.
I am very happy with the lettings side of things and Alison has been fantastic, she could not have been more helpful. I would not [...]
I recently purchased a property from Grisdales Cockermouth and the service i received was fantastic. I dealt with Susan mainly for the sale, her assistance [...]
Grisdales were brilliant in helping us sell our house in Whitehaven. They were able to get us a quick sale when other estate agents [...]
Lesley at Grisdales has always been a pleasure to deal with open, honest & very professional - and has again sucessfully let my property [...]
Thank you so much for getting the readings for me. I wish to say that you have proven to be one of the best and [...]
Alison was great in helping me find a rental place! Great communication at all times and easy to use web site.
I recently decided to rent my property out via Grisdales. They made everything very simple, easy and quick. The agent who I met with was [...]
Helpful, friendly and efficient estate agent. A special big thank you to Susan and Destiny.
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
Destiny very helpful, Grisdales get the job done!
Excellent, personal service by professional and knowledgable staff. Nothing is too much trouble; would highly recommend this Estate Agency.
I have been using Grisdales for a few years with various rental properties they have always found me good clients quickly as they have done [...]
Got, my house through Grisdales everything was a smooth process and excellent from day one. All the girls and Lewis have been fantastic 😘
Judith was very thorough and charming. Everything she said she would do, she did. It was done in a very timely manner. You could tell [...]
Judith has been my main point of contact. She is very professional and great at her job. She communicates really well, promptly and efficiently. The [...]
Clare was fantastic! She did a valuation for me and she was on time, prompt with everything and gave me advice and information that [...]
Helen has been very good, she kept us well informed and explained everything to us. There is nothing at all that I can think [...]
Alison and Destiny are both spot on and really good. Their communication skills are very good and they keep in touch with me.
Laura has been brilliant! She was very polite and I couldn't fault her at all. I was very happy with the price and [...]
We purchased our flat as a buy to let from Grisdales. The purchase went extremely smoothly with this experienced team and was completed in 5 [...]
Very efficient and courteous. Nothing was too much trouble and collated property information very meticulously and in a timely manner.
Fantastic service from Grisdales with regards to purchase of my first house. Helen, Claire and the rest of the team were really helpful and supportive [...]
Excellent service, very professional, curtious and helpful finding me the accomodtion I was looking for.
Helen has been brilliant! She has been very good, kept us up to date and she just worked very hard. She pushed to [...]
Grisdales have truly provided an end to end service, exactly what is needed when having to sell a property as a vendor who isn't locally [...]
Absolutely brilliant from day one. I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I [...]
Absolutely brilliant from day one. I switched to Grisdales (Cockermouth branch), from another agent because I’d not had much interest on my house in months. [...]
It has been a very big team effort as we have a few properties. I am very happy with how everything has gone and I [...]
Rented my home through Grisdales Estate Agents. They made everything so easy and so simple! I would highly recommend renting with Grisdales. Thank you so [...]
The team at Grisdales are all highly professional and very friendly. They absorb any stress that you might have when selling a house. Susan was [...]
An excellent service Alison was a great help
BANNER IMAGE: BRANDELHOW WOODS