Meet the Team
Our Managing Director
Rachel Ritson is the captain of the ship! She makes sure the company is heading in the right direction, at the right speed and adjusting the coordinates as and when necessary. Responsible for the strategy and direction of the company, day to day work involves ensuring our people, systems and brand are working cohesively and aligned with our culture and company values of passion, honesty, expertise, consideration and potential.
Our New Business Team
Laura WeirProperty Marketing Manager
Judith Cameron MARLAProperty Marketing Manager
Nicola JonesProperty Marketing Manager
Destiny EvansLand and New Homes Manager
Lesley Daly Lead Generation Manager
Meet Lesley, a valued member of the Grisdales team since 2017. She started as a Weekend Receptionist after taking a short break following the birth of her daughter. Since then, Lesley's dedication and hard work have led her to progress within the company. Currently, Lesley holds the position of Lead Generation Manager, overseeing the areas of Whitehaven, Workington, and their surroundings. Her role involves identifying potential leads and opportunities to support the growth of our business. With a background in customer service and sales, Lesley has honed her skills over the years. Prior to joining Grisdales, she spent five years as a Client Services Advisor, eventually transitioning into a Client Accountant role. Outside of work, Lesley enjoys spending time with her family. She lives in Whitehaven with her husband Andrew and their daughter Ella Amelia-Lilly. On weekends, they are joined by Lesley's stepdaughter, Emma Louise. In her free time, Lesley's passion for cars takes centre stage and she can often be found attending the latest car shows. Find Lesley on LinkedIn.
Laura Weir Property Marketing Manager
Meet Laura, our Property Marketing Manager! Laura's main role is to help our clients achieve their property goals by ensuring a profitable and smooth sale. She's the go-to person for valuable advice on how to market your home effectively and get the best price. From developing a personalised marketing strategy to arranging stunning photos and brochures, Laura will make sure your property stands out and attracts potential buyers. While our Client Services Team handles viewings and offers, Laura keeps a close eye on your property's marketing progress to ensure things are moving forward. She also provides professional property valuations for probate and inheritance tax purposes. Before joining us, Laura had a career background in banking and dental nursing. Her Level 3 ILM certification in Management and her natural people skills make her a superstar when it comes to connecting with others. Plus, with around 30 different homes under her belt since she was 20, she knows a thing or two about the property market! Originally from the South of England, Laura has called Workington home for quite some time. But she's always up for visiting her family and friends down south. When she's not hard at work, you'll find Laura having a blast running around Whinlatter Forest with her two grandsons, embracing her inner child. She's also a social butterfly who loves dining out, cooking, and going on exciting adventures. Whether it's a quick city break or a sun-soaked getaway, Laura has a passion for exploring new places.
Judith Cameron MARLA Property Marketing Manager
Meet Judith, our longest-serving team member who has been with Grisdales since we opened our doors in 1997. With decades of experience in sales and lettings, Judith brings a wealth of knowledge and expertise to her role. She takes great pride in delivering first-class customer care, combining professionalism with a personable approach. By engaging in meaningful conversations, Judith strives to understand your unique needs and collaborates closely with you to develop the best strategy for selling or letting your home within your desired timeframe. With integrity, expertise, and efficiency, Judith ensures a seamless experience for her clients. As a member of the Association of Residential Letting Agents (MARLA), Judith stays up-to-date with industry standards and best practices. Outside of work, Judith embraces an active outdoor lifestyle. She enjoys paddleboarding on local lakes, exploring the fells with her family, and indulging in her true passion for cold water swimming. In fact, she even holds a gold medal from the Scottish Winter Swimming Championships!
Nicola Jones Property Marketing Manager
Say hello to Nicola, Property Marketing Manager at Grisdales. Nicola's journey began as a weekend receptionist in 2018, and she quickly progressed to the role of Lettings Negotiator. In 2023, Nicola returned to Grisdales as Property Marketing Manager. With a dynamic background spanning various roles within the company and having lived in West Cumbria all her life, Nicola understands the local property landscape inside and out. Whether you're buying, selling, or investing, Nicola's expertise can guide you towards making informed decisions that align with your property goals.
Destiny Evans Land and New Homes Manager
Meet Destiny, Manager of the Land and New Homes department.
With a keen focus on West Cumbria, she specialises in identifying and bringing exciting land and new homes opportunities to the region. Destiny collaborates with a diverse range of professionals, including landowners, housebuilders, architects, and planners, to help our partners unlock the full potential of their investments and achieve maximum profitability.
As part of our partnership with the Land and New Homes Network, Destiny benefits from a vast support network that grants her access to the knowledge and expertise of esteemed industry professionals. Her extensive market intelligence allows her to stay ahead of the game, and she always looks forward to connecting with like-minded individuals throughout Cumbria and beyond.
Connect with Destiny Evans on LinkedIn to stay up-to-date with the latest developments and opportunities in the dynamic world of land and new homes.
Our Client Services Team
Helen MasonClient Services Manager
Alison ScurrClient Services Manager
Rebekah MarstonNew Homes Sales Advisor
Carolann ForsterSales Negotiator
Chloe ScottSales Negotiator
Daria BalakirevaLettings Negotiator
Julie RoutledgeAccompanied Viewer
Helen Mason Client Services Manager
Introducing Helen, a valued member of Team Grisdales since 2015. She initially joined as a Sales Negotiator at our Workington Office, marking a significant career change after serving as a Police Officer with Cumbria Constabulary. Helen's dedication and hard work led her to progress into the role of Senior Sales Negotiator and she currently holds the position of Sales Client Services Manager. Her passion for both people and property shines through as she consistently strives to deliver the best possible customer service experience. When Helen isn't busy helping clients, she enjoys the comforts of home in Seaton. There, she lives with her husband Andy, her son and daughter, her stepson, and their delightful Cocker Spaniel named Molly. Connect with Helen via Linkedin and say hi!
Alison Scurr Client Services Manager
Say hello to Alison, our Lettings Client Services Manager, who has been an essential part of our team since 2014. Although she graduated from University with a BA in Education Studies, Alison decided to follow a different path.
With over 20 years of experience in various customer service roles, including retail, banking, and recruitment, Alison found her calling in the estate agency industry. She excels in her role, providing exceptional service and support to our clients. In fact, she completed the Level 3 Course in Residential Letting and Property Management in November 2019, demonstrating her commitment to delivering a personalised and professional experience.
Being a lifelong resident of Cumbria, Alison has an impressive knowledge of the area, allowing her to offer valuable advice and insights. When she's not assisting our clients, you can find her exploring the beautiful fells, hitting the gym, or enjoying quality time with friends and family.
Rebekah Marston New Homes Sales Advisor
Meet Rebekah, our friendly and knowledgeable New Homes Sales Advisor. With her expertise, she helps clients find their perfect new build homes at our sales developments. Rebekah brings a diverse sales background to her role. From selling vehicles and 4x4s at a local dealership to helping clients find their dream homes in sunny Fuerteventura, she has a passion for connecting people with the right properties. Outside of work, Rebekah cherishes time with her husband and two young children in their home in Carlisle. Whether they're exploring the beautiful lakes in their caravan or soaking up the sun on a tropical beach, family adventures bring her immense joy. She's also an avid runner and enjoys relaxing moments with her friends.
Carolann Forster Sales Negotiator
Meet Carolann, the friendly face and Sales Negotiator at our Cockermouth branch. She's our office's very own "matchmaker," dedicated to finding and connecting potential buyers with their dream homes. From conducting property viewings to managing and negotiating offers, Carolann oversees every step of the sales process. She goes above and beyond during the final stages to ensure a smooth completion, offering unwavering support and guidance to our clients.
Before joining our team in 2022, Carolann gained experience in various customer-oriented roles, including working with children. Her knack for multitasking, honed during her time in these roles, proves invaluable in the fast-paced world of property sales.
When Carolann isn't busy at the office, she can be found camping in the great outdoors with her family. Equipped with their trusty rooftop tent, Carolann, her partner, and their children embark on thrilling adventures across the country. When they're not exploring, Carolann cherishes quality time at home with her loved ones, enjoying meals out, and making lasting memories with friends.
Chloe Scott Sales Negotiator
Meet Chloe, our vibrant Sales Negotiator who joined our team in 2022. As the office's dedicated "matchmaker" in Whitehaven, she's passionate about finding the perfect new homes for our buyers. Chloe conducts property viewings and diligently handles all the offers we receive from potential purchasers. Our vendors can also expect regular updates from Chloe, as she ensures that their sale progresses smoothly and meets their expectations.
Originally from Keswick, Chloe now calls Whitehaven her home, where she resides with her husband and two adorable sausage dogs. Prior to joining our team, she pursued a business management degree at Northumbria University and embarked on a successful career in banking. Chloe proudly identifies as a "foodie" and delights in exploring a diverse range of dining experiences, from cosy country pubs to indulgent meals at Michelin-starred restaurants.
Daria Balakireva Lettings Negotiator
Meet Daria, our experienced Lettings Negotiator who recently joined the team. Her role is vital in connecting tenants and landlords as she oversees the entire rental process, from marketing properties and searching for tenants to conducting viewings, negotiating agreements, and guiding tenants through the application process.
Originally from Russia, Daria has embarked on an exciting journey across Europe, residing in Germany, Spain, and now England. With 25 years of experience, including a decade in the letting agency industry, her extensive background adds immense value to our team.
For the past four years, Daria has called England her home, sharing it with her partner, children, and step-children. Together, they cherish the picturesque landscapes of Cumbria, exploring its rural and coastal walks. Daria's love for travel extends beyond her immediate surroundings, and she is impressively fluent in five languages. She also channels her creativity into crafting exquisite gemstone bracelets, which she sells on Etsy.
Julie Routledge Accompanied Viewer
Say hello to Julie, our Accompanied Viewer who joined the Team in 2021. When it comes to property viewings, Julie is your go-to person, accompanying our viewers on tours of our sales and lettings properties in Whitehaven and beyond. With a remarkable 40-year career in the Civil Service prior to joining our team, Julie brings a wealth of experience and professionalism to her role. Outside of work, Julie's passion lies in swimming. As a swimming referee, she takes charge of organising and judging swimming competitions, as well as training aspiring judges.Our Property Management Team
Karen PrittCompliance Officer
Melanie WykesSenior Property Manager
Rebecca ToddSenior Property Manager
Jackie DrinkwaterProperty Inspector
Karen Pritt Compliance Officer
Meet Karen, our dedicated Compliance Officer who works closely with the Property Management Team. Since joining us in 2021, she has been entrusted with ensuring the safety and compliance of our properties. From organising routine gas and electrical safety checks to staying up-to-date with the latest lettings legislation, Karen is our go-to expert in all things compliance. With an impressive background spanning Trading Standards, the Fire Service, and Children's Services, Karen brings a wealth of knowledge and experience to her role. Beyond the office, Karen enjoys the company of her three grown-up daughters and her adorable Yorkie companion named Trampas, who never fails to impress with his clever tricks. When she's not tending to her responsibilities, you'll likely find Karen in her garden, indulging in her green thumb while sipping on a refreshing cocktail. She also has a love for tropical destinations and is an avid scuba diver, seeking out thrilling underwater encounters with the magnificent marine life.
Melanie Wykes Senior Property Manager
Meet Mel, who takes care of our extensive portfolio of properties. From maintenance and repairs to refurbishments, Mel ensures that our properties are in top shape and ready to be rented out. She also conducts inspections and check-outs, making sure that everything is in order for our tenants. Mel's career journey began as a graduate Hotel and Catering Manager at Marriott Hotels in the bustling city of London. However, her passion for the great outdoors and a desire for a change of pace led her to make the move to the beautiful countryside of Cumbria in 2005. Along the way, she transitioned into roles focused on sales and business development, using her expertise to drive success. Living in West Cumbria has been a dream come true for Mel and her family. They fully embrace the outdoor playground that this region offers, whether it's hiking up the stunning fells or kayaking on the serene lakes. Mel cherishes every moment spent in nature and values the sense of tranquility and adventure it brings.
Rebecca Todd Senior Property Manager
Say hi to Beckie, Senior Property Manager. Joining us in 2019, Beckie handles a range of responsibilities including property inspections, repairs and check-outs, ensuring that our portfolio is well-maintained and our tenants are satisfied. She takes pride in providing excellent service and goes the extra mile to meet our clients' needs. With her previous experience in banking, she brings a unique perspective to the world of property management. Outside of work, Beckie's greatest joy comes from being a mum to her son. They love embarking on adventures together, whether it's exploring new destinations or enjoying local family outings. And let's not forget about their loyal companion, Poppy the Cockapoo, who adds an extra dose of excitement to their camping trips.
Jackie Drinkwater Property Inspector
We welcomed Jackie to our Property Management Team in 2022. As our Property Inspector, she takes care of regular property visits to make sure our rental properties are in tip-top condition and our tenants are happy and settled in their homes. Before joining our team, Jackie had a background in Social Care Management. She's a proud mother to a wonderful daughter and adores her two granddaughters. And let's not forget her adorable companions, Coco and Marshall, her two French Bulldogs. When Jackie isn't busy ensuring our properties are in tip-top shape, she generously volunteers for dog rescue charities. In her free time, you'll often find her travelling or engrossed in a thrilling crime fiction book.Our Business Support Team
Nina MooreHead of Business Support
Beverly SargeantBusiness Administrator
Kerry MclaughlinBusiness Administrator
Jackie CassAccounts Assistant
Jacqui KingLettings Accounts Manager
Lauren ListerMarketing & Communications Manager
Nina Moore Head of Business Support
Introducing Nina, who joined Grisdales back in 2008. What started as a part-time role covering the accounting function has evolved into a full-time position where Nina manages various areas of responsibility. She's our go-to person for all things finance, HR and payroll, IT and systems administration, as well as overseeing our company infrastructure. Nina's career journey has taken her through a diverse range of experiences. From working in the Civil Service to being part of a small privately owned business and even contributing to her own family business, she has always had a strong accounting background. Along the way, she has also embraced opportunities to showcase her adaptability and versatility, taking on additional tasks that complement her skill set. Outside of the office, Nina thrives on adventures. Whether it's tackling a new house project, engaging in thrilling outdoor activities, or embarking on a journey of learning and growth, she's always seeking new experiences. Connect with Nina on LinkedIn.
Beverly Sargeant Business Administrator
Meet Beverly! She joined our team in 2019 as an Executive Assistant and has since taken on the role of Business Administrator, providing remote support. With a diverse career spanning Financial Services, Civil Service, and Local Authority in her home County of Northamptonshire, Beverly brings a wealth of experience and expertise to Grisdales.
Although she recently moved to the area, Beverly is already falling in love with Cumbria and all that it has to offer. When she's not busy supporting our team, you can find her tending to her allotment, discovering the hidden gems of the area, or cherishing precious moments with her beautiful granddaughter.
Kerry Mclaughlin Business Administrator
Meet Kerry, our Business Administrator who joined Grisdales in late 2021. In her role, Kerry provides invaluable support to our Sales and Lettings Teams across both offices. With over 20 years of experience in administration and finance, gained during her time at Copeland Borough Council's Beacon Museum, Kerry brings a wealth of expertise to our team. Living in Whitehaven, Kerry cherishes quality time with her loved ones, whether it's over a cup of coffee, lending a hand in their allotment, or enjoying the company of her two adorable godsons. When she's not busy at work or spending time with friends and family, Kerry enjoys coastal walks and visiting the cinema. She also has a deep passion for history, often exploring historical museums and indulging in captivating historical fiction books.
Jackie Cass Accounts Assistant
In 2021, we were thrilled to welcome Jackie to our team at the Cockermouth office. With her extensive knowledge and expertise in accounting, she seamlessly stepped into the role of Accounts Assistant, providing invaluable support and ensuring that our financial operations run smoothly and efficiently.
Jacqui King Lettings Accounts Manager
Allow us to introduce Jacqui, our guardian of Lettings Accounts. With a sharp eye for detail, she manages the daily financial records for our two branches while also addressing inquiries from landlords, tenants, contractors, and colleagues. Jacqui's professional journey embarked in the field of nursing, where she dedicated eight years to her role. Seeking a fresh challenge, she ventured into the world of accounts, honing her skills across diverse industries. In 2007, Jacqui found her true calling at Grisdales, where her expertise plays a vital role within our accounts department. Beyond her passion for numbers, Jacqui delights in exploring foreign destinations, dining out, and eagerly following the world of motorsports. Living in West Cumbria, she has three sons and a beloved Bichon Frise.
Lauren Lister Marketing & Communications Manager
Lauren joined Grisdales back in 2017 as Executive Assistant and right-hand person to our Managing Director, Rachel. Before landing at Grisdales, Lauren had experience working in retail and providing admin support to the NHS. But she felt the itch for more knowledge and went back to college to study Business Management. That's when she found her way to our Whitehaven Office. In 2021, she decided to level up her skills even more by diving into a Marketing Executive Apprenticeship. Now, Lauren's got a wide range of tasks on her plate. She takes care of our social media, keeps our marketing materials up to date and when the team needs a helping hand with administrative stuff, Lauren's got it covered. When she's not busy in the office she's busy at home! With a husband, two lively kiddos, and their adorable Cockapoo named Nellie, she's got her hands full. Finding time to relax can be a challenge, but when she does, Lauren loves diving into a good book, catching up with friends, and even treating herself to a music concert now and then. Catch up with Lauren on LinkedIn.Our Professional Services Team
Tim Grisdale MRICS Chartered Surveyor
Allow us to introduce Tim Grisdale, founder of Grisdales Estate Agents. Back in 1997, with a small team of just 5 individuals, Tim opened the doors to our agency and set the foundation for our success. After leading the company for many years, Tim retired from day-to-day operations in 2014, passing the torch to Rachel Ritson. However, he continues to offer his expertise and passion to the business. As a Member of the Royal Institution of Chartered Surveyors (MRICS), Tim conducts building surveys and professional valuations. Request a survey here.Industry Qualified
Many of our team have undertaken property qualifications across a range of specialisms. This training ensures our people are equipped with the skills to deliver expertise and a second-to-none service to our clients, whilst consistently meeting industry standards.
Why Choose Us
Our words...
In the spotlight with
Laura Weir
“I love our team ethos…we work brilliantly as a team and genuinely enjoy looking after our customers. I couldn’t work for any other agent, they just don’t have the passion for the job the way we do”
Laura Weir Property Marketing Manager
Meet Laura, our Property Marketing Manager!
Laura’s main role is to help our clients achieve their property goals by ensuring a profitable and smooth sale. She’s the go-to person for valuable advice on how to market your home effectively and get the best price. From developing a personalised marketing strategy to arranging stunning photos and brochures, Laura will make sure your property stands out and attracts potential buyers. While our Client Services Team handles viewings and offers, Laura keeps a close eye on your property’s marketing progress to ensure things are moving forward. She also provides professional property valuations for probate and inheritance tax purposes.
Before joining us, Laura had a career background in banking and dental nursing. Her Level 3 ILM certification in Management and her natural people skills make her a superstar when it comes to connecting with others. Plus, with around 30 different homes under her belt since she was 20, she knows a thing or two about the property market!
Originally from the South of England, Laura has called Workington home for quite some time. But she’s always up for visiting her family and friends down south. When she’s not hard at work, you’ll find Laura having a blast running around Whinlatter Forest with her two grandsons, embracing her inner child. She’s also a social butterfly who loves dining out, cooking, and going on exciting adventures. Whether it’s a quick city break or a sun-soaked getaway, Laura has a passion for exploring new places.
In the spotlight with
Team
“We all love our job! No two days are the same – and neither are our clients! We take great pride and pleasure in spending whatever time is necessary finding out each story and provide ways to help achieve individual property goals in a friendly, and at the same time, highly professional way.”
In the spotlight with
Lesley Daly
“I enjoy meeting potential new tenants and matching them to their perfect property, helping them every step along the way from the application process right through to move in – We are a very close team and all have a great working relationship always helping and working with each other to ensure all our clients get the best possible service throughout”
Lesley Daly Lead Generation Manager
Meet Lesley, a valued member of the Grisdales team since 2017. She started as a Weekend Receptionist after taking a short break following the birth of her daughter. Since then, Lesley’s dedication and hard work have led her to progress within the company.
Currently, Lesley holds the position of Lead Generation Manager, overseeing the areas of Whitehaven, Workington, and their surroundings. Her role involves identifying potential leads and opportunities to support the growth of our business.
With a background in customer service and sales, Lesley has honed her skills over the years. Prior to joining Grisdales, she spent five years as a Client Services Advisor, eventually transitioning into a Client Accountant role.
Outside of work, Lesley enjoys spending time with her family. She lives in Whitehaven with her husband Andrew and their daughter Ella Amelia-Lilly. On weekends, they are joined by Lesley’s stepdaughter, Emma Louise. In her free time, Lesley’s passion for cars takes centre stage and she can often be found attending the latest car shows.
Find Lesley on LinkedIn.
In the spotlight with
Nina Moore
“We work to support each member of our team both personally and professionally so that they have the skills and experience to support you with your property journey. We work hard and support each other, we relax together and have fun together supporting charity and community”
Nina Moore Head of Business Support
Introducing Nina, who joined Grisdales back in 2008. What started as a part-time role covering the accounting function has evolved into a full-time position where Nina manages various areas of responsibility. She’s our go-to person for all things finance, HR and payroll, IT and systems administration, as well as overseeing our company infrastructure.
Nina’s career journey has taken her through a diverse range of experiences. From working in the Civil Service to being part of a small privately owned business and even contributing to her own family business, she has always had a strong accounting background. Along the way, she has also embraced opportunities to showcase her adaptability and versatility, taking on additional tasks that complement her skill set.
Outside of the office, Nina thrives on adventures. Whether it’s tackling a new house project, engaging in thrilling outdoor activities, or embarking on a journey of learning and growth, she’s always seeking new experiences.
Connect with Nina on LinkedIn.
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Our Testimonials
We recently sold our home through the Cockermouth office and couldn’t be happier. From Laura’s valuation through to completion, the personal, friendly and professional service [...]
A Allport
Judith's help has proved invaluable giving us information over and above that which you would expect and all provided in a friendly and relaxed way.
A Banard
My main point of contact has been Judith for about 20 years. The service has been fine, no problem at all and there is nothing [...]
A Keenan
Excellent balance between professionalism and friendliness. I would recommend to anyone as they take care to think of the little touches and made my experience [...]
A Renouf
Let a property through Grisdales and Lesley was my main point of contact. The whole process was smooth from start to finish. Highly recommended 👍
A Swaine
I am a tenant through Grisdales and I have also been a landlord of Grisdales. I am very happy with everything that has been happening. [...]
A Wainwright
I would just like to say a big thank you to Alison and the Team at the Grisdales office in Cockermouth. I received a first [...]
B Ideson
Alison and Judith have both been perfect! There is nothing at all to improve. The recent process has been very straight forward and smooth.
C Perks
I am very happy with the lettings side of things and Alison has been fantastic, she could not have been more helpful. I would not [...]
C Sams
I could not have wished for a smoother and more efficient rental experience! A great property that fitted my requirements followed by an extremely responsive [...]
C Shorter
I recently purchased a property from Grisdales Cockermouth and the service i received was fantastic. I dealt with Susan mainly for the sale, her assistance [...]
C Woodend
My impressions of Grisdales are what a professional team of people to deal with. They communicate well (you will not believe how quickly and [...]
D Cooper
Grisdales were brilliant in helping us sell our house in Whitehaven. They were able to get us a quick sale when other estate agents [...]
D Ellis
Grisdales were brilliant in helping us sell our house in Whitehaven. They were able to get us a quick sale when other estate agents [...]
D Ellis
Lesley at Grisdales has always been a pleasure to deal with open, honest & very professional - and has again sucessfully let my property [...]
D Lowerson
Grisdales estate agents have been very honest and pleasant to deal with.. refreshing in this industry.
D Melville
Booked for a no fee, no obligation valuation of my flat. Couldn't be happier with the service. Judith was very accommodating and got the job [...]
D Moffat
Thank you so much for getting the readings for me. I wish to say that you have proven to be one of the best and [...]
David and Pauline Stocks
Alison was great in helping me find a rental place! Great communication at all times and easy to use web site.
F Brenton
Fantastic service from Alison over the course of several years. Would highly recommend. By the far the best estate agent I have dealt with.
G Harper
I’m a first time buyer and the team at Grisdale’s could not have made my experience any better from start to finish they where helpful [...]
H Fawkes
Grisdales were professional, they visited the house and explained everything thoroughly. They arranged all the visits and kept me informed of feedback. They provided advice [...]
J Baillie
I recently decided to rent my property out via Grisdales. They made everything very simple, easy and quick. The agent who I met with was [...]
J Banks
Grisdales are a local estate agency who provide excellent professional service with a really warm local feel. We really would say they provide a complete [...]
J Devenish
Helpful, friendly and efficient estate agent. A special big thank you to Susan and Destiny.
J Easterbrook
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
J Fleet
They are quick to respond to any issues and chasing contractors on any repair work. The staff are always willing to help, even helped with the [...]
J Gowland
Excellent friendly customer service. Always willing to assist no matter how busy they are. Special thanks to Helen who goes above and beyond and is [...]
J Henderson
Everyone at Grisdale’s was extremely helpful in getting myself and my partner set up in our new home. Big thanks to everyone, particularly Alison & [...]
J Hilton
Alison is brilliant!! Extremely helpful, professional and prompt in her communications.
J Kean
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
J Maxwell
Seamless handling off property letting, everything taken care of excellent communications all ways quick to respond to anything
J Pepper
Great service, extremely friendly, enthusiastic and knowledgeable staff. Senior sales and lettings member of staff could not have been more accommodating.
J Wainwright
Destiny very helpful, Grisdales get the job done!
J Watson
Alison and the team have been brilliant at helping us find a home to rent. She has been there to answer any of our questions [...]
Jessa
Excellent, personal service by professional and knowledgable staff. Nothing is too much trouble; would highly recommend this Estate Agency.
K H Winter
I would like to thank Lesley for how easy she has made the sale of our house. Lesley was available anytime and she is a [...]
K Hannah
I have been using Grisdales for a few years with various rental properties they have always found me good clients quickly as they have done [...]
K Harper
Going through Grisdales to find a new home was easy and having Nicola and Lesley helping made it just that much better as they were [...]
K Oates
Lesley was my main contact who visited me in my house and went through the process of renting out my property. I felt well informed [...]
L El Hagri
Extremely happy with the service we received. Renting a property was seamless and stress free. Alison was amazing at communicating and made relocating a breeze.
L Heron
Great service - The staff are always helpful and very friendly!
L Jones-Taylor
Having just purchased a property marketed by Grisdales in Cockermouth, we can not thank Helen and the whole team enough. At every single stage they [...]
L Potts
Got, my house through Grisdales everything was a smooth process and excellent from day one. All the girls and Lewis have been fantastic 😘
L Watson
Nicola and the team at Grisdales were fantastic. Dealt with a few different letting agents in Cumbria, but Grisdales was by far the best - [...]
M Ahmed
Great service, professional and very helpful from the team
M Cahill
I couldn’t recommend Grisdales Whitehaven enough especially Lesley and Nicola! They were both amazing and helped us to rent our first home. They made the [...]
M Curwen
Judith was very thorough and charming. Everything she said she would do, she did. It was done in a very timely manner. You could tell [...]
M Lockett
Judith has been my main point of contact. She is very professional and great at her job. She communicates really well, promptly and efficiently. The [...]
M Morgan
Great experience. They are very thorough and fair to both Landlord and Tenant.
M Xme
Clare was fantastic! She did a valuation for me and she was on time, prompt with everything and gave me advice and information that [...]
Mr Graham
Helen has been very good, she kept us well informed and explained everything to us. There is nothing at all that I can think [...]
Mr Lory
Alison and Destiny are both spot on and really good. Their communication skills are very good and they keep in touch with me.
Mr Markham
Laura has been brilliant! She was very polite and I couldn't fault her at all. I was very happy with the price and [...]
Mr McGlasson
Very delighted the way our property was valued, Laura Weir from Grisedales was very helpful and knowledgeable. If and when we decide to sell our [...]
N Hewitt
We purchased our flat as a buy to let from Grisdales. The purchase went extremely smoothly with this experienced team and was completed in 5 [...]
P Airey
Very efficient and courteous. Nothing was too much trouble and collated property information very meticulously and in a timely manner.
I have been letting with Grisdales since 2013. Good service and value.
P Jose
Can not fault the service we have had can I please mention James who has given us exceptional customer service would thoughly recommend them as [...]
P Morgan
Typically moving house is a stressful experience but I cant thank the team at Grisdales enough, especially Alison for taking this into consideration at every [...]
P Scholey
Fantastic service from Grisdales with regards to purchase of my first house. Helen, Claire and the rest of the team were really helpful and supportive [...]
P Wallace
Excellent service, very professional, curtious and helpful finding me the accomodtion I was looking for.
P Wilkinson
Very patient and helpful staff who will explain the process and give options as and when appropriate. Communication good and have kept me informed every [...]
R Byham
Helen has been brilliant! She has been very good, kept us up to date and she just worked very hard. She pushed to [...]
R Fisher
Found really good/suitable tenant and managed the rental without issue for >4 years now
R Hannan
Nicola was a great help, professional service and ended up in a lovely property.
R Jobson
Grisdales have truly provided an end to end service, exactly what is needed when having to sell a property as a vendor who isn't locally [...]
R Nettleton
Absolutely brilliant from day one. I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I [...]
R Rider
Absolutely brilliant from day one. I switched to Grisdales (Cockermouth branch), from another agent because I’d not had much interest on my house in months. [...]
R Taylor
It has been a very big team effort as we have a few properties. I am very happy with how everything has gone and I [...]
R Walker
Rented my home through Grisdales Estate Agents. They made everything so easy and so simple! I would highly recommend renting with Grisdales. Thank you so [...]
S L Holbrook
Efficient, professional but with a personal touch. Pleasure to purchase with them.
S Marshall
The team at Grisdales are all highly professional and very friendly. They absorb any stress that you might have when selling a house. Susan was [...]
S Nettleton
Helen & Jess were fantastic. Thank you for your support!!!
Steve
We just moved in to a tenancy with great relief in this starved market, thanks to Grisdales - their brilliant service through Alison and Jessica [...]
T Borg
I rang Grisdales as I was having trouble getting through to other estate agents and I'm so pleased I did! From the very first phone [...]
J Langsley
An excellent service Alison was a great help
T Wring
BANNER IMAGE: BRANDELHOW WOODS
