Job Vacancy

We are looking for someone who can shine within our leading West Cumbrian agency by providing the highest level of customer service to our landlords and tenants. This role is based in our Whitehaven office and involves working in a busy environment, juggling calls, visitors, and administrative duties. This is a busy customer facing role and so we are looking for someone who is passionate, full of energy, team orientated and with a ‘can do’ attitude!

Whitehaven

Permanent Position

• Part-time or full-time hours considered
• Role will include weekday office hours and Saturday cover 1:4 rota
• Applicants must be able to reliably commute to our Whitehaven office and hold a full UK driver’s license.

Competitive salary, dependent on experience

• Reception management
• Handling initial rental enquiries, viewings & appraisals
• Oversee the lettings process from initial inquiry to tenancy commencement
• Build and maintain relationships with landlords, tenants, and other stakeholders
• Ensure compliance with all relevant legislation and company policies
• Prepare tenancy agreements and ensure all documentation is accurate and complete
• Effective support to the Property Marketing Managers inc. ‘Put on Market’ tasks
• Business generation – seeking opportunities
• Achieving agreed office sales targets

• Previous experience in a customer-facing reception or office administration role is desirable; estate agency experience is also desirable but not essential
• Confident communicator with a professional telephone manner
• Well organised with strong attention to detail
• Comfortable using IT systems including email, Microsoft Word, and databases
• Reliable, punctual, and able to commit to agreed working hours
• Comfortable working in a busy office
• Smart, professional appearance suitable for welcoming clients

Here at Grisdales, we value diversity and inclusion and welcome applicants of all backgrounds, abilities and perspectives.

At Grisdales we believe in taking care of our people and we offer some amazing perks:

• Competitive salary
• Profit-based commission scheme with team and individual incentives
• Additional holidays for length of service and bonus days over Christmas
• Occupational sick leave entitlement
• Pension scheme
• Early Friday finish!
• Funding and support for industry qualifications
• Financial services advice and products
• Volunteering opportunities and charity events
• We like to have a little fun too! Our company socials bring our team together!

Friday 17th July 2026

Note: We reserve the right to close this job posting early if a suitable candidate is found before the stated closing date.

If this sounds like the right move for you, we’d love to hear from you!

You can apply directly by sending your CV and a short covering letter explaining why this role and working hours suit you to recruitment@grisdales.co.uk.

If you’d like to find out a bit more before applying, give us a call on 01946 693931 or drop us an email for an informal chat.