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Once, twice, three times a winner

We are thrilled to announce that Grisdales has picked up the gold award for best letting agent in Keswick and Cockermouth! We are able to add this to the gold awards picked up for best estate agent in Workington and Whitehaven earlier in the year!

We were awarded these titles as our team performed outstandingly throughout the extensive judging period, which focused on customer service.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

What are The British Property Awards?

The British Property Awards are one of the most inclusive estate agency awards providers as they don’t charge for entry! This has enabled the awards to be structured in a manner that ensures participation is held at a maximum level. The average sample usually includes 90% of agents that meet their minimum criteria on a local level.

The British Property Awards team personally mystery shops every estate agent entered against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been fairly and rigorously judged.Grisdales Managing Director had this to say about the awards… “We’re absolutely delighted to pick up these awards, especially off the back of our recent BECBC (Britain’s Energy Coast Business Cluster) SME of the year award! What’s so special about this award is that fact that it’s based off customer service experience. Customer service is vital when it comes to moving home (or renting) so we’re extremely proud to be given these awards”.

Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation.”

If you would like to experience our award-winning service for yourself, pop into our Cockermouth, Whitehaven or Workington office or give us a call. The information can be found at the bottom of this page.