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Our Approach

We believe life is a property journey and our mission is to help you every step of the way. At Grisdales, we listen first because we recognise that everyone’s needs and circumstances are different and we want to fully understand what it is you’re aiming to achieve. That’s why we adopt a tailored approach, because we want to ensure the service we offer not only meets your expectations, but goes above and beyond.

“Working hard to achieve the right result for you is our ultimate aim”

Our Values

Passion

Honesty

Expertise

Consideration

Potential

Our values sit at the core of company decisions & influence the way we work and interact with you… our customers

Passion

  • We approach our work with our hearts and minds, taking pride in everything we do
  • We empathise with our customers, building open and honest relationships
  • We take social responsibility and actively involve ourselves in the local community

Honesty

  • We do what we say we will do
  • We are accountable for our own actions and those of our team
  • We protect and enhance Grisdales’ reputation and brand at all times

Expertise

  • We take responsibility for excellence and quality in everything we do
  • We are accountable at all times as property professionals and strive to uphold our high quality service
  • We protect our professional standard by the membership of regulated industry bodies

Consideration

  • We respect the individuality of others, whilst recognising we are stronger as a team
  • We always give the best advice to our customers
  • We understand it takes both sides to build a bridge

Potential

  • We actively encourage development and learning
  • We encourage personal and professional growth
  • We always welcome feed and idea

“We completely understand that together is better!”

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What Our Team Think…

In the spotlight with

LYNNE ATKINSON

“We all love our job! No two days are the same – and neither are our clients! We take great pride and pleasure in spending whatever time is necessary finding out each story and provide ways to help achieve individual property goals in a friendly, and at the same time, highly professional way.”

LYNNE ATKINSON

LYNNE ATKINSON Head of New Business

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Lynne has built a wealth of property sales knowledge and experience over the last 13 years, having great enthusiasm for character property as well as searching out opportunities within the Land and New Homes sector.  She believes passionately in building lasting relationships with our clients which means repeat business and recommendations are the norm.

Prior to working in the property industry, Lynne has experienced a wide range of sectors such as banking, education, forestry and finance.

Lynne is a member of the NAEA having completed a technical Award in the Sale of Residential Property amongst other industry training.

In the spotlight with

LAURA WEIR

“I love our team ethos…we work brilliantly as a team and genuinely enjoy looking after our customers. I couldn’t work for any other agent, they just don’t have the passion for the job the way we do”

LAURA WEIR

LAURA WEIR Property Marketing Manager

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Laura is responsible for visiting new properties to give vendors advice on marketing their homes. She also places new homes on the market; including taking photographs and measurements and drafting brochures.  She is responsible for reviewing property marketing progress and securing price reductions where appropriate. What’s more; she draws up probate and landlord valuation reports, is occasional cover for the front office negotiating team and she also attends the sales steering committee meetings.

Laura has been with Grisdales for several years in many roles and has enjoyed all she has done. She started her career in banking, but was also a dental receptionist for ten years – so her career history is varied! She has a Level 3 ILM (Institute of Learning and Management) in Management and is a people person – dealing with people is what she does best!

Laura has lived in Workington for almost five years, she has two grown up children and two grandsons, all whom she enjoys spending time with! For Laura, nothing beats running around Whinlatter Forest with small children (releasing your inner child!). She also loves socialising, restaurants, cooking, city breaks at the weekend and she loves holidays (the hotter and sunnier the better!) Laura also loves visiting the South of England where the rest of her family live. Since she was 20, she has had approximately 30 different homes, so we think she is well qualified for her job!

In the spotlight with

“I enjoy going out meeting new people and taking the time to find out more about what is important to them. This then helps to build a relationship and tailor a service to suit them and means we are able to provide them with a fantastic service which equals happy clients!!!”

In the spotlight with

NICOLA JONES

“As a company, Grisdales offers knowledge and support to clients during an important time in their lives”

NICOLA JONES

NICOLA JONES Lettings Negotiator

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Having completed A levels and a Business Administration NVQ, Nicola has spent her working career so far in busy offices and extending her knowledge around Customer service. Over the past 3 years, Nicola has experienced working in both the sales and lettings departments and has keen interest in all areas.

Having recently purchased her first family home she is ambitious in helping others find the perfect home for them. Nicola has always lived local and has a wide knowledge of the area.

In the spotlight with

NINA MOORE

“We work to support each member of our team both personally and professionally so that they have the skills and experience to support you with your property journey. We work hard and support each other, we relax together and have fun together supporting charity and community”

NINA MOORE

NINA MOORE Head of Business Support

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Nina joined Grisdales in 2008, when she started working 3 days per week covering the accounting function, which has developed into the full-time position she now holds. Her areas of responsibility cover Finance; HR and Payroll; IT and Systems Administration; and company infrastructure.

Nina’s previous work experience varies, working in the Civil Service, for a small privately owned business and within her own family business; there is also a little bit of retail experience thrown in for variety.  All of Nina’s previous roles have been accounting based, within some additional tasks taking advantage of her adaptability and versatility.

Adventures are part of Nina’s life, whether it be a new house project, an outdoor activity or a learning adventure.

In the spotlight with

LESLEY DALY

“I enjoy meeting potential new tenants and matching them to their perfect property, helping them every step along the way from the application process right through to move in – We are a very close team and all have a great working relationship always helping and working with each other to ensure all our clients get the best possible service throughout”

LESLEY DALY

LESLEY DALY Property Marketing Manager

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Lesley joined Grisdales in 2017 as their Weekend Receptionist after she had taken short break from work following the birth of her little girl Ella. Lesley progressed on to Letting Negotiator taking a full time position and is now the Property Marketing Manager covering Whitehaven, Workington and surrounding areas.

Lesley has always worked in a customer service and sales roles, spending her previous 5 years as a Client Services Advisor progressing to a Client Accountant.

She lives in Whitehaven with her partner Andrew, her daughter Ella Amelia-Lilly and at weekends her stepdaughter Emma Louise

What's Next...

If you are ready to start your journey with us, we look forward to meeting you. If you are not quite there yet, but have some questions, please get in touch and we will be happy to assist.

Our Clients