We’ve led the market for over 24 years in West Cumbria, have an award wining track record and strong reputation, so you know you can trust us with your property. We completely understand that landlords join the world of lettings for very different reasons and with this in mind, our services match the differing priorities you have… and if they don’t, our experienced team will talk to you about how we can fit the service to your unique needs.
We have a comprehensive service available for every landlord, no matter where on the investor journey they are. We fully understand that someone new to property investing, or finding themselves here by accident, may need far more hand-holding than someone who has been a landlord for numerous years, or who has a large portfolio of rental property. That said, we spend a lot of time ensuring we are completely up to date with everything happening in the lettings market, that we are qualified, continue our professional development and know the law inside out, so that we can always be counted on to make sure you are compliant at all times.
Say hello to Alison, our Lettings Client Services Manager, who has been an essential part of our team since 2014. Although she graduated from University with a BA in Education Studies, Alison decided to follow a different path.
With over 20 years of experience in various customer service roles, including retail, banking, and recruitment, Alison found her calling in the estate agency industry. She excels in her role, providing exceptional service and support to our clients. In fact, she completed the Level 3 Course in Residential Letting and Property Management in November 2019, demonstrating her commitment to delivering a personalised and professional experience.
Being a lifelong resident of Cumbria, Alison has an impressive knowledge of the area, allowing her to offer valuable advice and insights. When she's not assisting our clients, you can find her exploring the beautiful fells, hitting the gym, or enjoying quality time with friends and family.
Alison is brilliant!! Extremely helpful, professional and prompt in her communications.
Going through Grisdales to find a new home was easy and having Nicola and Lesley helping made it just that much better as they were [...]
Excellent service, very professional, curtious and helpful finding me the accomodtion I was looking for.
I rang Grisdales as I was having trouble getting through to other estate agents and I'm so pleased I did! From the very first phone [...]
I am a tenant through Grisdales and I have also been a landlord of Grisdales. I am very happy with everything that has been happening. [...]
Absolutely brilliant from day one. I switched to Grisdales (Cockermouth branch), from another agent because I’d not had much interest on my house in months. [...]
Helen & Jess were fantastic. Thank you for your support!!!
I recently decided to rent my property out via Grisdales. They made everything very simple, easy and quick. The agent who I met with was [...]
Fantastic service from Alison over the course of several years. Would highly recommend. By the far the best estate agent I have dealt with.
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
Thank you so much for getting the readings for me. I wish to say that you have proven to be one of the best and [...]
It has been a very big team effort as we have a few properties. I am very happy with how everything has gone and I [...]
Nicola was a great help, professional service and ended up in a lovely property.
My main point of contact has been Judith for about 20 years. The service has been fine, no problem at all and there is nothing [...]
Very efficient and courteous. Nothing was too much trouble and collated property information very meticulously and in a timely manner.
I am very happy with the lettings side of things and Alison has been fantastic, she could not have been more helpful. I would not [...]
Judith has been my main point of contact. She is very professional and great at her job. She communicates really well, promptly and efficiently. The [...]
Laura has been brilliant! She was very polite and I couldn't fault her at all. I was very happy with the price and [...]
Great service - The staff are always helpful and very friendly!
Alison and Judith have both been perfect! There is nothing at all to improve. The recent process has been very straight forward and smooth.
Alison and the team have been brilliant at helping us find a home to rent. She has been there to answer any of our questions [...]
Got, my house through Grisdales everything was a smooth process and excellent from day one. All the girls and Lewis have been fantastic 😘
Alison was great in helping me find a rental place! Great communication at all times and easy to use web site.
Lesley at Grisdales has always been a pleasure to deal with open, honest & very professional - and has again sucessfully let my property [...]
Great experience. They are very thorough and fair to both Landlord and Tenant.
I’m a first time buyer and the team at Grisdale’s could not have made my experience any better from start to finish they where helpful [...]
Grisdales were brilliant in helping us sell our house in Whitehaven. They were able to get us a quick sale when other estate agents [...]
Having just purchased a property marketed by Grisdales in Cockermouth, we can not thank Helen and the whole team enough. At every single stage they [...]
Nicola and the team at Grisdales were fantastic. Dealt with a few different letting agents in Cumbria, but Grisdales was by far the best - [...]
Grisdales were brilliant in helping us sell our house in Whitehaven. They were able to get us a quick sale when other estate agents [...]
Extremely happy with the service we received. Renting a property was seamless and stress free. Alison was amazing at communicating and made relocating a breeze.
Absolutely brilliant from day one. I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I [...]
Helen has been very good, she kept us well informed and explained everything to us. There is nothing at all that I can think [...]
Everyone at Grisdale’s was extremely helpful in getting myself and my partner set up in our new home. Big thanks to everyone, particularly Alison & [...]
Very patient and helpful staff who will explain the process and give options as and when appropriate. Communication good and have kept me informed every [...]
My impressions of Grisdales are what a professional team of people to deal with. They communicate well (you will not believe how quickly and [...]
Booked for a no fee, no obligation valuation of my flat. Couldn't be happier with the service. Judith was very accommodating and got the job [...]
Rented my home through Grisdales Estate Agents. They made everything so easy and so simple! I would highly recommend renting with Grisdales. Thank you so [...]
Very delighted the way our property was valued, Laura Weir from Grisedales was very helpful and knowledgeable. If and when we decide to sell our [...]
Alison and Destiny are both spot on and really good. Their communication skills are very good and they keep in touch with me.
I couldn’t recommend Grisdales Whitehaven enough especially Lesley and Nicola! They were both amazing and helped us to rent our first home. They made the [...]
An excellent service Alison was a great help
Seamless handling off property letting, everything taken care of excellent communications all ways quick to respond to anything
Excellent balance between professionalism and friendliness. I would recommend to anyone as they take care to think of the little touches and made my experience [...]
We purchased our flat as a buy to let from Grisdales. The purchase went extremely smoothly with this experienced team and was completed in 5 [...]
The team at Grisdales are all highly professional and very friendly. They absorb any stress that you might have when selling a house. Susan was [...]
Grisdales were professional, they visited the house and explained everything thoroughly. They arranged all the visits and kept me informed of feedback. They provided advice [...]
Destiny very helpful, Grisdales get the job done!
Grisdales estate agents have been very honest and pleasant to deal with.. refreshing in this industry.
Found really good/suitable tenant and managed the rental without issue for >4 years now
Great service, extremely friendly, enthusiastic and knowledgeable staff. Senior sales and lettings member of staff could not have been more accommodating.
Helpful, friendly and efficient estate agent. A special big thank you to Susan and Destiny.
Grisdales have truly provided an end to end service, exactly what is needed when having to sell a property as a vendor who isn't locally [...]
They are quick to respond to any issues and chasing contractors on any repair work. The staff are always willing to help, even helped with the [...]
Can not fault the service we have had can I please mention James who has given us exceptional customer service would thoughly recommend them as [...]
I would just like to say a big thank you to Alison and the Team at the Grisdales office in Cockermouth. I received a first [...]
Great service, professional and very helpful from the team
I recently purchased a property from Grisdales Cockermouth and the service i received was fantastic. I dealt with Susan mainly for the sale, her assistance [...]
Let a property through Grisdales and Lesley was my main point of contact. The whole process was smooth from start to finish. Highly recommended 👍
Judith was very thorough and charming. Everything she said she would do, she did. It was done in a very timely manner. You could tell [...]
Excellent, personal service by professional and knowledgable staff. Nothing is too much trouble; would highly recommend this Estate Agency.
We recently sold our home through the Cockermouth office and couldn’t be happier. From Laura’s valuation through to completion, the personal, friendly and professional service [...]
Lesley was my main contact who visited me in my house and went through the process of renting out my property. I felt well informed [...]
I have been using Grisdales for a few years with various rental properties they have always found me good clients quickly as they have done [...]
Grisdales are a local estate agency who provide excellent professional service with a really warm local feel. We really would say they provide a complete [...]
Efficient, professional but with a personal touch. Pleasure to purchase with them.
I could not have wished for a smoother and more efficient rental experience! A great property that fitted my requirements followed by an extremely responsive [...]
I would like to thank Lesley for how easy she has made the sale of our house. Lesley was available anytime and she is a [...]
I have been letting with Grisdales since 2013. Good service and value.
We just moved in to a tenancy with great relief in this starved market, thanks to Grisdales - their brilliant service through Alison and Jessica [...]
Typically moving house is a stressful experience but I cant thank the team at Grisdales enough, especially Alison for taking this into consideration at every [...]
Clare was fantastic! She did a valuation for me and she was on time, prompt with everything and gave me advice and information that [...]
Fantastic service from Grisdales with regards to purchase of my first house. Helen, Claire and the rest of the team were really helpful and supportive [...]
Judith's help has proved invaluable giving us information over and above that which you would expect and all provided in a friendly and relaxed way.
Helen has been brilliant! She has been very good, kept us up to date and she just worked very hard. She pushed to [...]
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
Excellent friendly customer service. Always willing to assist no matter how busy they are. Special thanks to Helen who goes above and beyond and is [...]
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