PROPERTY SEARCH
Your dream home... just a few clicks away
Start your property journey with Grisdales and we’ll guide you through the rental process, from your first viewing enquiry through to moving into your new property and beyond! There’s lots to do to ensure we follow all the correct procedures and legalities, so on average it takes between 5-10 working days from viewing to moving in. Want to know more? Scroll down to read our GUIDE TO RENTING and FAQ.
We know that letting agents often have a bad reputation, that’s why we go above and beyond for our tenants, because you matter to us. Our mission is to provide an efficient, professional and friendly service to all our clients, including those renting our properties. Grisdales has won many awards within the sector but having tenants renting with us for over 10 years speaks for itself! This is all down to our industry trained team, who’s local expertise and experience is invaluable. They are always on hand to help with your queries, no matter what stage of the rental process your at. A good agent is accountable and we act with integrity at all times. Our professional memberships provide an additional layer of security and peace of mind for our tenants; ARLA Propertymark and The Property Ombudsman scheme.
Visit the government’s website for more information on the guidelines and legal processes involved in renting.
Our team here for you, every step of the way!
After graduating from University with a BA in Education Studies Alison decided not to go into teaching but took a different career path.
With over 20 years of experience in Customer Service roles which have included retail, banking and recruitment at all levels, Alison decided to turn her hand to estate agency and almost 7 years later is still here now working as Senior Letting Negotiator. She has successfully completed the Level 3 Course in Residential Letting and Property Management in November 2019 to ensure that she delivers a professional but personal service to our clients. Having lived in Cumbria all her life, Alison has excellent knowledge of the area and is well placed to offer advice.
In her spare time, Alison enjoys getting out walking the fells, going to the gym and socialising.
⭐ GRISDALES STAR OF 2021⭐
Judith joined Grisdales in 1997 and has a wealth of experience and knowledge in sales and lettings. She prides herself in giving first class customer care in a very professional yet personable manner. She’ll talk with you to understand your needs and will work closely with you to agree the best possible strategy for selling or letting your home within the timescale to suit you. Judith approaches all she does with integrity, expertise and efficiency.
Judith is a Member of the Association of Residential Letting Agent (MARLA).When Judith isn’t at work you’ll find her enjoying life outdoors – she loves paddle-boarding on the local lakes, walking the fells with her family but her real passion is cold water swimming being a gold medal winner at the Scottish Winter Swimming Championships!
What happens after you've found your perfect property? Read our handy guide on renting with us:
Submit your application along with proof of ID on our website. We will present this to the landlord for initial approval & be in touch to discuss the next steps in renting with Grisdales.
Once approved, your application may be subject to a reference check. If so we will issue a Homelet application form which involves a credit, landlord & employment check.
Your property is taken off the market. We will always endeavour to accommodate your preferred move in date while ensuring the property is ready for the new tenancy.
The agreement will be emailed via DocuSign & all tenants must review the document and sign it digitally. A completed copy will be issued on your move in day.
Collect the keys to your new property from your local office, ensuring you've already paid the rent and deposit. We recommend setting up a standing order for future rent payments.
Complete the inventory as soon as possible once you've entered the property.
Main Street, St Bees
Walkmill Close, Moresby Parks, Whitehaven
The Millfields, Lamplugh, Workington
All your question about renting with us answered
When you rent through Grisdales you can be assured that the service you will receive will be of a high standard – award winning in fact! You will have a professional on hand to assist you who not only knows the local area and the industry like the back of our hand, but who are accountable and work in line with industry regulated practises.
Almost all of our properties are offered on an Assured Shorthold Tenancy for an initial term of six months (unless stated or agreed otherwise). When the initial term comes to an end, you may negotiate a further fixed term or move over to a rolling month-by-month tenancy. Speak to your local branch for further information.
Contact your local branch about our pet-friendly properties.
On average it takes 5-10 working days to process your tenancy application and prepare the property for the tenancy. You will submit a preferred move in date alongside your application and we will always endeavour to accommodate this. For specific timescales, speak to your local branch.
We want you to make your rental property as homely and welcoming as possible. If you would like to make any cosmetic changes to the property, enquire during the application phase and we will negotiate this with the landlord.
Our reference checks are completed by Homelet and involve a credit, landlord and employment check. We will carry out these checks based upon the landlord’s instruction and discretion and the information will provide an outline of your background and provide assurances that the property is a good fit for you.
Referencing usually takes 7 days depending on the accuracy of the information provided and how responsive your referees are. You will not cover the associated costs of these checks.
DocuSign is an online platform that provides electronic signature technology and replaces the traditional pen and paper signature. You can easily access your documents instantly and on any device available to hand. Just click on the email link sent to you.
All documents signed via DocuSign are legally binding and you can review them many times as you like until you are ready to sign. Once the agreement has been signed by all parties, you’ll receive the finalised document via a further link. This digital file replaces a paper agreement.
The inventory details the property, its condition and contents prior to your tenancy and this will be sent to you via DocuSign on the day your tenancy begins.
This document is in place to protect you and your landlord during the tenancy and we advise you to review, add any comments (where applicable) and sign it as soon as possible once you’ve entered your new home. We normally suggest within 48 hours of entering the property as a maximum. When your tenancy comes to an end, the inventory will be used during your end of tenancy check to ensure everything is left in order.
We will pay your damage deposit into the Deposit Protection Scheme (DPS) where it will remain protected until your tenancy comes to an end. Read more about the DPS HERE.
This will depend on the service chosen by your landlord but you will be notified upon entering the tenancy agreement.
If your property is ‘managed’, then we will look after you for the duration of your tenancy. You can contact us with any queries you may have and we will oversee any repairs that crop up during your time in the property. Grisdales will carry out inspections on your landlords behalf and take care of the rent payments, alongside handling your notice when you wish to end the tenancy.
If your property is ‘let-only’, then you will refer to your landlord with any queries and issues while living in your property. In some instances, your landlord may handle all repairs and general queries but you will pay your rent directly to us. If your unsure and would like some assistance, get in touch with your local branch.
The tenant is responsible for the payment of any services relating to their property such as gas, electric and council tax. We will notify the relevant suppliers that you have entered the property and they will be in touch with you directly via post.
You will have full access to gas, electricity and water when you enter your property. Once your tenancy has begun, you can organise further services such as internet access. Please consult your local branch before installing or changing any equipment within your property.
If Grisdales oversee your tenancy, please log your repair via the online Fixflo repairs portal. If you do not have the website to hand, the links can be found HERE, in our main menu page and in our website footer.
If your landlord looks after you and your property directly, please get in contact with them.
To make changes to your existing tenancy, including amending existing tenants or occupiers or adding additional people to your agreement, you must submit a formal written request to Grisdales. We will then submit your request to the landlord for approval and may advise that a reference check is required. If approved, all parties within the new tenancy must sign a new tenancy agreement.
Your notice must be submitted in writing, giving a period of one months notice of your intentions to leave your property. Your vacation date and notice period must coincide with your monthly rent payment date.
In most cases, you cannot give notice to leave before the end of your fixed term period.
For example:
Contact us if you have any further questions.
My main point of contact has been Judith for about 20 years. The service has been fine, no problem at all and there is nothing [...]
The team at Grisdales are all highly professional and very friendly. They absorb any stress that you might have when selling a house. Susan was [...]
Judith was very thorough and charming. Everything she said she would do, she did. It was done in a very timely manner. You could tell [...]
I recently decided to rent my property out via Grisdales. They made everything very simple, easy and quick. The agent who I met with was [...]
Helen has been brilliant! She has been very good, kept us up to date and she just worked very hard. She pushed to [...]
Helen has been very good, she kept us well informed and explained everything to us. There is nothing at all that I can think [...]
We purchased our flat as a buy to let from Grisdales. The purchase went extremely smoothly with this experienced team and was completed in 5 [...]
Excellent, personal service by professional and knowledgable staff. Nothing is too much trouble; would highly recommend this Estate Agency.
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
Helpful, friendly and efficient estate agent. A special big thank you to Susan and Destiny.
Judith has been my main point of contact. She is very professional and great at her job. She communicates really well, promptly and efficiently. The [...]
It has been a very big team effort as we have a few properties. I am very happy with how everything has gone and I [...]
Destiny very helpful, Grisdales get the job done!
Absolutely brilliant from day one. I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I [...]
I am very happy with the lettings side of things and Alison has been fantastic, she could not have been more helpful. I would not [...]
Alison and Destiny are both spot on and really good. Their communication skills are very good and they keep in touch with me.
Fantastic service from Grisdales with regards to purchase of my first house. Helen, Claire and the rest of the team were really helpful and supportive [...]
Lesley at Grisdales has always been a pleasure to deal with open, honest & very professional - and has again sucessfully let my property [...]
Got, my house through Grisdales everything was a smooth process and excellent from day one. All the girls and Lewis have been fantastic 😘
Grisdales were brilliant in helping us sell our house in Whitehaven. They were able to get us a quick sale when other estate agents [...]
Alison and Judith have both been perfect! There is nothing at all to improve. The recent process has been very straight forward and smooth.
I have been using Grisdales for a few years with various rental properties they have always found me good clients quickly as they have done [...]
Excellent balance between professionalism and friendliness. I would recommend to anyone as they take care to think of the little touches and made my experience [...]
Absolutely brilliant from day one. I switched to Grisdales (Cockermouth branch), from another agent because I’d not had much interest on my house in months. [...]
An excellent service Alison was a great help
Clare was fantastic! She did a valuation for me and she was on time, prompt with everything and gave me advice and information that [...]
Thank you so much for getting the readings for me. I wish to say that you have proven to be one of the best and [...]
Laura has been brilliant! She was very polite and I couldn't fault her at all. I was very happy with the price and [...]
Alison was great in helping me find a rental place! Great communication at all times and easy to use web site.
Excellent service, very professional, curtious and helpful finding me the accomodtion I was looking for.
Grisdales have truly provided an end to end service, exactly what is needed when having to sell a property as a vendor who isn't locally [...]
I am a tenant through Grisdales and I have also been a landlord of Grisdales. I am very happy with everything that has been happening. [...]
I would just like to say a big thank you to Alison and the Team at the Grisdales office in Cockermouth. I received a first [...]
I recently purchased a property from Grisdales Cockermouth and the service i received was fantastic. I dealt with Susan mainly for the sale, her assistance [...]
Very efficient and courteous. Nothing was too much trouble and collated property information very meticulously and in a timely manner.
Rented my home through Grisdales Estate Agents. They made everything so easy and so simple! I would highly recommend renting with Grisdales. Thank you so [...]
We have beed working with Destiny and Susan in the Cockermouth office. I have to say, Destiny was charm and professionalism personified and kept me [...]
BANNER IMAGE: ALLONBY