While we strive to keep our repairs service running smoothly, emergencies can occur outside of our regular repairs opening hours, which are Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM, excluding bank holidays. In such cases, please document the repair details via PropertyFile before contacting an emergency contractor directly from our trusted list below.

Please be aware that charges may apply for non-emergency calls, for which neither Grisdales nor your landlord will be responsible.

After engaging the contractor, please update the repair details via PropertyFile or email us at propertymanagement@grisdales.co.uk. Include any invoices or receipts and ensure they are addressed to Grisdales.

Thank you for your cooperation.

Trusted Emergency Contractors

Drainage

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
SK Drainage07778 632 334Blocked drain

Electricity

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
Electrical Northwest105No power
Paul Russell07796 230 055No power
LGS Electrical07824 627 158No power

Gas

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
Northern Gas Networks0800 111 999Gas leak

Heating & Plumbing

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
Logic Heating & Plumbing01768 351 812No heating, no hot water, burst pipes
KN Plumbing07949 974 559No heating, no hot water, burst pipes
Border Tank Services07768 483 680Burst pipe (oil tank only)

Locksmith

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
Dave Longcake07771 694 920Fully failed locks on EXTERNAL doors

Roofing

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
Matthews Roofing07552 201 258Leaks & structural issues

Water Supply

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
United Utilities 0345 672 3723Incidents impacting your water supply

Windows & Glass

CONTRACTORCONTACT INFORMATIONTYPE OF EMERGENCY
Alwell Windows & Glass07794 827 094Fully smashed panels or units (board ups only)