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Testimonials

Rob was very good, very nice and explained everything to me. I would not hesitate to recommend him for his approach-ability and politeness. He is very honest in everything he does. - September 2017
 

- Anon, Cockermouth

Susan has been very good, her communication skills are  good and she has gone above and beyond. We have accepted an offer that Susan has negotiated for us. - September 2017
 

- Mr & Mrs Sams, Frizington

Judith and Alison are very professional, very helpful, attentive and responsive. I have no concerns at all when it comes to the service. I am very impressed with their professionalism, how they approach things and they are also very trustworthy.  They have given us so much help and advice, for that I am very grateful.- September 2017

- Anon, Cockermouth

Everything is fantastic! I could not fault anything and I could not think of anything to improve. I would highly recommend you to others. - September 2017

- Mr Hodgson, Distington

The staff are all fantastic. Things were sorted out quickly and professionally. Alison was really helpful and made sure everything was well taken care of. - September 2017

- Mr P French, Cockermouth

The communication was all very good. Alison and Gill kept us informed on things and everyone in general has been really helpful. Fantastic service overall and would highly recommend the service. - September 2017

- Mr N Lee, Loweswater

It was Toni who was helping, she was really friendly and helpful. She was very easy to deal with. - June 2017

- Miss D, Seaton

The overall service was very good, and in particular Toni kept us up to date with the move-in process. I am happy with the property since the move in. - July 2017

- Miss M, Crosby

It has been fine, I cannot complain at all. My main contact has been Toni, she is fantastic. Everything is really good with the property and any problems have always been sorted promptly. - July 2017

- Mr Smith, Workington

Grisdales are always efficient with responding to questions, they always met requirements and helped with anything I asked for. Toni was very helpful and knowledgeable, and responded quickly and this really made a difference. She was excellent and always got back to me. - July 2017

- Mr W, Whitehaven

Toni in the Workington branch is always very helpful This is the main thing for me, as they have kept in contact and always been responsive and happy to answer any questions I have had. - July 2017

- Mr B, Crosby

I deal mainly with Toni in rentals, she is excellent! She does what we want her to do, does it well and keeps us well informed. We always know what is going on. We would never leave Grisdales while Toni is there. Generally, all the staff in Workington do a good job for me whether it be sales or rentals. - July 2017

- Mr H, High Harrington

There have been no problems. Toni has been great as an agent, she was always able to answer any questions and help me out and there are no problems with the property at all. - July 2017

- Mr W, Workington

Alison was absolutely fantastic, she could not have done her job any better. She was "spot on". Gill was also "spot on" and both were faultless. - July 2017

- Miss L Meadwell, Little Clifton

Wendy was fantastic from the office; she was mega friendly, very helpful and easy to talk to. She made us feel very comfortable, she is a darling, a really lovely lady! - July 2017

- Mrs K Knowles, Egremont

First class service! Diane was fantastic! She kept me informed, came back to me regularly and quickly. She looked after me and pushed everything along nicely. Everything moved smoothly once we had an offer. - June 2017

- Mr J McMaster, Wigton

I can't fault Grisdales at all, they are all professional and friendly. They have a good system going on, I feel confident that I am in safe hands. Judith is absolutely lovely, inspires confidence, she explained the process and since then Samantha has been our contact.  May 2017

- Mrs A Johnston, Cockermouth

I have already recommended Grisdales to a few people and they now have houses up for sale. The attitude of the staff was absolutely brilliant, very willing to keep us in the loop all the time and the feedback they provided was amazing. We felt more included then we thought was possible and the sale went through really smoothly and quickly. Emma came to do the valuation but our main point of contact was Helen and she was great. - April 2017

- Helen Byers, Maryport

Grisdales are wonderful, very kind and considerate.  Happy with the contact I have had with Alison who has been very helpful.  No issues at all with the service compared to the service I have received from the agents I have just left. - March 2017

- Joan Harding, Cockermouth

This is the third property we have sold through Grisdales and our thanks go to Louise and Amy for their hard work and professionalism.  They are excellent ambassadors for the company and made the sale a smooth, relatively stress free process.  We would not hesitate to recommend Grisdales to our friends/relatives. - March 2017

- Ian and Janet Poultney, Egremont

The service has been brilliant, I have had no problems with the service.  Judith and Alison have been grand.  Nothing to improve on at all. - March 2017

- Mr Holyoak, Silloth

The service has been brilliant, Toni was very helpful throughout the process, I have been very satisfied with the whole service. No problems at all. - February 2017

- Miss B, Workington

Brilliant service, did exactly what you said you would. The house is beautiful and I can't fault you at all. - February 2017

- Mr A, Workington

Everything is fantastic, Toni is brilliant, I am very happy with the whole service. There is nothing to improve on at all.- February 2017

- Mr Barakat, Workington

I think that they need to make some awards for the staff, for putting up with me, they are brilliant. Jacqui is really nice, she is really lovely. No issues at all with the service. - February 2017

- Mrs Cutler, Dearham

It's the efficiency and the pleasantness of the staff that count for me. It's a combination of two or three people we deal with, Kay has been the main person, but also Diane and Susan. They are all doing a great job. Keep it up! - February 2017

- Mr B Brown, Aspatria

Your internet presence is excellent. On the viewing Amy was amazing at answering our questions, her knowledge was superb, the customer service level was very good and she really anticipated all of my questions and impressed us. - January 2017

- Anon, Gosforth

The move went great. I think that Sophie was absolutely fantastic. She is very on the ball and helpful. I dealt with Sophie mainly, but also with Cath regarding moving out of my old property - January 2017

- Miss Gordon, Cleator Moor

I feel Grisdales have given great advice and the overall service has been really helpful. - January 2017

- P MacKay, Cockermouth

We were absolutely delighted with the service we received from Grisdales - from start to completion of our recent property sale. They handled our sale professionally and efficiently, nothing was a problem and the whole transaction went through extremely smoothly. We will certainly be using them on our next purchase or sale. - January 2017

- J Watts, Whitehaven

I have been very pleased with the service from Toni, she is fantastic and all has been perfect. - December 2016

- Mr G Johnson, Workington

The service is good overall.  The staff are always friendly and helpful.  Clare, Nyssa and Toni are all very good. - December 2016

- Mr O – Workington

The service was excellent throughout the process, Emma and Helen were really helpful, brilliant and understanding.- December 2016

- Mrs A Dunne, Workington

The service was absolutely brilliant. Sam, Susan and Diane have been fantastic and everybody was very prompt and accommodating. No issues at all with the service and nothing to improve on.- November 2016

- K B, Cockermouth

I am quite happy with how everything has been dealt with and managed. I don't think anything could be improved. - November 2016

- Mrs Hughes, Cockermouth

My tenancy is progressing fine. Grisdales have done a good job and I would not hesitate to use them again. - November 2016

- Mr Moore, Cockermouth

I have used Grisdales for over 20 years and Judith has always provided a good service. No issues at all. - November 2016

- Mr & Mrs A Keenan, Cockermouth

The agents have been very helpful and the service has been great. I am very happy with the contact I have had with Helen and Emma and have no issues at all, I can't think of anything that you need to improve on. - November 2016

- E Russell, Seaton

I was very happy with the contact I had with Helen who was really helpful and good at communicating throughout the smooth process. I had no issues at all with the service. - November 2016

- A Ryan, Workington

Grisdales are so easy and pleasant to deal with, they made the whole process really smooth. My thanks go to the whole team, but a special thank you to Helen - she was fantastic.- October 2016

- Mr & Mrs Murray, Workington

The staff have been very friendly and informative, they have kept me up to date with everything and dealt with any problems efficiently. I am very happy with the contact I have had with Gill.- September 2016

- Mrs Q, Keswick

I would definitely recommend Grisdales. The agents have helped loads and really went out of their way to do so. I also had fast responses, with them calling back when they said they would. I mainly dealt with Laura and Wendy.- September 2016

- Ms L Innes, Egremont

The whole team are very friendly and they are able to answer all of my questions. I am very happy with the contact we have with Andrea and Ailsa and we have had no issues at all. I can't think of anything you need to improve on. - September 2016

- Mr West, Whitehaven

Everything has been fine for the last 15 years with the lettings team and we are happy with the contact we have with Judith. We have no problems at all with the lettings team. - September 2016

- Mr & Mrs H, Cockermouth

The service was very good and friendly, the agents were very helpful throughout the whole process. I can't think of anything that could've been improved. - November 2016

- Mr & Mrs Senior

We have dealt with Clare for a long time and we are very happy with the service, contact and communication has all been good, we have had no issues at all. - November 2016

- Mr L-D

Everything has been brilliant, the communication has been good and repairs are always resolved on time. Very happy with the contact I have had with Clare and Toni, it has been an exceptional service. No issues at all. - November 2016

- Mr Ferguson, Seaton

Everything is fine with the tenancy. The staff are absolutely brilliant and talked me through everything step by step; they were very professional and offered good advice. I dealt with various staff members; all were good. - November 2016

- Mr Myers, Workington

The girls in the office give a really good personal service. Everything is managed efficiently and I feel we have a really good working relationship. November 2016

- Mrs E Tuck, Cockermouth

The service has been great. We had a lovely agent who showed us around the property, she was fantastic, really helpful with everything and kept us well updated throughout the process. No issues at all. - November 2016

- Anon, Cockermouth

Grisdales are always helpful and I will always stick with them as I have been with them for many years. Anything I ask for is dealt with straight away. - October 2016

- D Harrison, Keswick

You helped us find the perfect property, and throughout the initial stages there were great suggestions and the viewing experience was informative and helpful. - November 2016

- Gilcrux, Aspatria

The Whitehaven team have been brilliant. Louise goes above and beyond. The service has been fantastic, happy with the viewings and feedback. Lynn was also great with the help she gave. - October 16

- Mr & Mrs Oliver, Whitehaven

Susan, The whole process of selling was stressful, but the thing you did was always to keep your patience and recognise our predicament. We really appreciated that - as well as your perseverance. As my mum always says "it's nice to be nice" and you seem to live by the same code. - September 16

- Mr Watson – Cockermouth

I have been with Grisdales for 12 years now, I always have good tenants and I have never had any problems. I put my complete faith in you. You are very thorough with everything, as it is a furnished property. Happy with the contact I have had with Sophie - July 16.

- Mrs Whiteway – Kiln Brow, Cleator

Everything is really good, everybody is very helpful. Happy with the contact I have with Judith, she is excellent. We are delighted with everything and we would always recommend you.

- Mr & Mrs Steel – Cockermouth

Truly amazing, so much better than our solicitor. We cant recommend Helen at Grisdales highly enough. She Stood out, head and shoulders above all of the other estate agents. Communication was brilliant and meaningful. If I had an issue she would always sort it out. Really Happy with the service received from Helen.

- Mrs Smith – Maryport

Overall the service has been fine over the years, I have never had an issue. I have worked with a few members of the team including Toni, Laura, Amy, and Louise. They have all been wonderful! I have found that in particular Toni over excels herself, she goes above and beyond her call of duty especially on delivering the viewings. She has a way to travel, but always makes the effort, I really appreciate this.

- Mr & Mrs Workman – St Bees

I have no complaints at all, there is really nothing Grisdales could do to improve their service.  I have received brilliant service from the lettings team. From the time I was looking to move in, to the actual move in itself it has been excellent.  You were so quick and really took my time scale into consideration.  I would certainly come back to you for letting or sale, you have provided great customer service.  I felt valued and you truly have an amazing team.  Alison was really helpful, but I also worked with Judith and Irene who were also really good

- Miss Manser – Cockermouth

I'm very happy and my experience with Grisdales has been the best I've ever had from an estate agent. Emma was extremely proactive, thorough and I've had good contact throughout

- Mr Simpson, Maryport

It would be easy to forget all the frustrations and anxieties of the purchasing process, but that is where the estate agent is crucial.  Grisdales sales staff are excellent and we what we  appreciated most was being kept informed at every stage and the openness and honesty of the sales team.

- Mr & Mrs Burton

“To Lynne and all the Grisdales, Whitehaven team and to Jacqui – with best wishes for Christmas and our thanks for all your hard work on our behalf throughout the year from Richard & John”

- John South & Richard Burgess

I'm very happy, Grisdales have always been very efficient, have always done what I have needed or wanted very quickly and been helpful all the way.

- Mr Mattinson

I'm very happy and have been very impressed with Judith and the service.

- Mr S Brown

So glad we chose Grisdales, they were helpful and kept us informed throughout the sale of our house.  We would choose them again !

- Ms Robinson

It would be easy to forget all the frustrations and anxieties of the purchasing process, but that is where the estate agent is crucial.  Grisdales sales staff are excellent and we what we  appreciated most was being kept informed at every stage and the openness and honesty of the sales team.

- Mr & Mrs Burton

Compared to other estate agents I have used, Grisdales makes everything a lot clearer.  I like how there are photos of meter readings and that lots of information is provided.

- Ms F Blaylock

Thanks for all your help, it made finding a house and then moving a lot less stressful than it could have been otherwise.  As a newcomer to the area I really appreciate it!  I wouldn't hesitate to recommend Grisdales to anyone searching for a new home

- Ms H

Once again thanks a lot to you and your team members for everything.  You won't realise the significant differences it makes working with a professional, reliable and trustworthy personal/company like yourself for a remotely based Landlord like me – really appreciate it

- Mr Panthak

Grisdales have been letting agents for our properties for 15 years, during which time they have always given sound advice and an efficient and friendly service

- Mr & Mrs Steel

I am so pleased with the professional customer services provided by Grisdales.  I highly admire Grisdales effective and timely communication, prompt response and friendly approach towards Landlords/Clients.  I would highly recommend services offered by Grisdales

- Mr P

Grisdales have provided a consistently high standard of service for me over 16 years, covering all aspects of property management

- Mr McLoughlin

I just wanted to send a small note to say thanks for all the help in getting me sorted with new accommodation, including all the hurdles that I have made you jump.  I know that you do this on a daily basis but your approach has been most helpful and has helped me to make the whole process of moving less stressful, to which end I am extremely grateful

- Mr D

You have been so very kind, given me a new lovely life!  Can't thank you enough

- E

You have been nothing but helpful and professional throughout our companies stay in these properties, so for this I wish to thank you for your hospitality

- Gaeltech Utilities Ltd

I have enjoyed and considered myself lucky to have lived in a property managed by Grisdales.  I have found the entire team to be consistently approachable and professional.  I will continue to recommend Grisdales to all my friends!  Thank you

- Miss C

Just to say a Big Thank You! To all of you at Grisdales!  All the help has been greatly appreciated.  We're now very happy in our new home

- Miss N