Best Letting Agent in Keswick and Cockermouth Award 6 Oct 2022
Introducing the Winning Letting Agent for Keswick and Cockermouth
British Property Awards 2023-2023
Grisdales Estate Agents have been awarded the Gold Winning Letting Agent in Cockermouth and Keswick, the highest rating possible in the series of local awards. Our team performed outstandingly throughout the extensive judging period, which focused on customer service levels. We’ll now be shortlisted for a number of national awards which will be announced shortly.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.
Agents who go that extra mile and provide outstanding levels of customer service are rewarded with their accolade, which acts as a beacon to highlight these attributes to their local marketplace.
What does it mean for our Customers?
We know that it’s your personal experience that truly matters. But these awards can provide assurances that we’re not only committed to providing great customer service, but one that is consistently great.
MD Rachel says “we’re thrilled to receive recognition from the British Property Awards for our lettings services. We’re the market leader in our area and pride ourselves on providing a first-class service to our landlords and tenants. The win demonstrates our focus on customer experience and satisfaction, as well as results”.
What are the British Property Awards?
The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
Over 25 Criteria
Judging the local market
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