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Meet the boss!
Rachel best describes her role as being the captain of the ship! She makes sure the company is heading in the right direction, at the right speed and adjusting the coordinates as and when necessary. Responsible for the strategy and direction of the company, day to day work involves ensuring our people, systems and brand are working cohesively and aligned with our culture and company values of passion, honesty, expertise, consideration and potential. Her main priority is to ensure the whole team are engaged and enjoying their work… a happy team means happy customers.
Prior to joining Grisdales, Rachel had her own business working for a number of local companies, providing accounts and management information and before moving to West Cumbria almost 25 years ago, Rachel worked for the international company Dupont.
Rachel joined Grisdales over 20 years ago and as the business grew so did her responsibilities. Over the years her day to day became heavily estate agency orientated and by the end of 2014 Rachel was solely managing the business, before becoming full owner of the company in 2016.
Rachel is a member of the Association of Residential Lettings Agents and continues to develop her knowledge and skills with a number of qualifications in Business Management. Having carried out the Women in Cumbria Taking The Lead programme, alongside a Level 4 qualification in Business Management, Rachel loves learning and has been a member of The Property Academy since 2013, this included being part of the highly esteemed Leadership Summit programme – Leadership Summit
Having three children, three step children, and two grandchildren with one on the way, Rachel has a busy home life and loves nothing more than family get togethers. Keeping fit and healthy are also a passion with running and walking the fells, on the agenda most weekends… and of course there’s always time to chill out and relax with husband Neil!
Judith joined Grisdales in 1997 and has a wealth of experience and knowledge in sales and lettings. She prides herself in giving first class customer care in a very professional yet personable manner. She’ll talk with you to understand your needs and will work closely with you to agree the best possible strategy for selling or letting your home within the timescale to suit you. Judith approaches all she does with integrity, expertise and efficiency.
When Judith isn’t at work you’ll find her enjoying life outdoors – she loves paddle-boarding on the local lakes, walking the fells with her family but her real passion is cold water swimming being a gold medal winner at the Scottish Winter Swimming Championships!
As a senior sales advisor, Destiny brings a uniquely empathetic approach.
Her incredible work ethic and deep understanding of people’s personal needs leads to an irreplaceable experience, whether you are buying or selling. Always willing to go the extra mile, Destiny is incredibly thorough and dedicated to ensuring the greatest customer service is delivered with every home.
Destiny is married to Jamie and has recently been on maternity leave to have a beautiful baby girl, Paige. She enjoys spending time with her new young family, especially getting out in the lakes with her dog, Buddy the Beagle. She loves catching up with family and friends with a tea or wine!
Without our amazing customers, we wouldn't be here. It delights us when we read some of the wonderful words written in reviews, thank you cards, on social media and email, saying how thankful people are for the service received. It is always our aim to give 110%. Thank you.
I am a tenant through Grisdales and I have also been a landlord of Grisdales. I am very happy with everything that has been happening. [...]
Alison and Judith have both been perfect! There is nothing at all to improve. The recent process has been very straight forward and smooth.
Thank you so much for getting the readings for me. I wish to say that you have proven to be one of the best and [...]
Fantastic service from Grisdales with regards to purchase of my first house. Helen, Claire and the rest of the team were really helpful and supportive [...]
Absolutely brilliant from day one.I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I [...]
Judith has been my main point of contact. She is very professional and great at her job. She communicates really well, promptly and efficiently. The [...]
Helen has been very good, she kept us well informed and explained everything to us. There is nothing at all that I can think [...]
Helen has been brilliant! She has been very good, kept us up to date and she just worked very hard. She pushed to [...]
Helpful, friendly and efficient estate agent. A special big thank you to Susan and Destiny.
Laura has been brilliant! She was very polite and I couldn't fault her at all. I was very happy with the price and [...]