Accidental Landlords

Alison Scurr Senior Lettings Negotiator

After graduating from University with a BA in Education Studies Alison decided not to go into teaching but took a different career path.

With over 20 years of experience in Customer Service roles which have included retail, banking and recruitment at all levels, Alison decided to turn her hand to estate agency and almost 7 years later is still here now working as Senior Letting Negotiator. She has successfully completed the Level 3 Course in Residential Letting and Property Management in November 2019 to ensure that she delivers a professional but personal service to our clients. Having lived in Cumbria all her life, Alison has excellent knowledge of the area and is well placed to offer advice.

In her spare time, Alison enjoys getting out walking the fells, going to the gym and socialising.

⭐ GRISDALES STAR OF 2021⭐

Jacqui King Lettings Accounts Manager

Jacqui is responsible for keeping accurate daily accounts for our three branches throughout West Cumbria, as well as dealing with general enquiries from landlords, tenants, contractors and work colleagues. On leaving school, Jacqui trained to become a nurse and carried out her nursing role for eight years.  She then began working in an accounts role within a variety of establishments, before joining the Estate Agency business nine years ago where she carries out a specialised role within the Grisdales accounts department. Jacqui’s hobbies include foreign travel, eating out and watching motor sports. She lives in West Cumbria and has three sons and a Bichon Frise dog.

Judith Cameron MARLA Property Marketing Manager

Judith joined Grisdales in 1997 and has a wealth of experience and knowledge in sales and lettings.  She prides herself in giving first class customer care in a very professional yet personable manner.  She’ll talk with you to understand your needs and will work closely with you to agree the best possible strategy for selling or letting your home within the timescale to suit you.  Judith approaches all she does with integrity, expertise and efficiency.

Judith is a Member of the Association of Residential Letting Agent (MARLA).

When Judith isn’t at work you’ll find her enjoying life outdoors – she loves paddle-boarding on the local lakes, walking the fells with her family but her real passion is cold water swimming being a gold medal winner at the Scottish Winter Swimming Championships!

Lesley Daly Property Marketing Manager

Lesley joined Grisdales in 2017 as their Weekend Receptionist after she had taken a short break from work following the birth of her little girl Ella. Lesley progressed on to Letting Negotiator taking a full-time position and is now the Property Marketing Manager covering Whitehaven, Workington and surrounding areas. Lesley has always worked in customer service and sales roles, spending her previous 5 years as a Client Services Advisor progressing to a Client Accountant. She lives in Whitehaven with her partner Andrew, her daughter Ella Amelia-Lilly and at weekends her stepdaughter Emma Louise.

⭐ GRISDALES STAR OF 2021⭐

Melanie Wykes Property Portfolio Co-ordinator

Mel is part of the lettings team at Cockermouth, looking after the portfolio of properties and their maintenance, repairs and refurbishments.  Mel also carries out inspections and check-outs whilst ensuring health and safety compliance for our properties. Mel started her career as a graduate Hotel and Catering Manager at Marriott Hotels in London.  Working through various management roles in the field of hospitality led her more into Sales and Business Development.  She was  eventually able to escape the “Big Smoke” and moved, in 2005, to enjoy country life in Cumbria. Mel loves being in West Cumbria and enjoys everything this great outdoor playground offers both to her and her family, whether it’s up on the Fells or kayaking on one of the beautiful lakes.

Nicola Jones Lettings Negotiator

Having completed A levels and a Business Administration NVQ, Nicola has spent her working career so far in busy offices and extending her knowledge around Customer service. Over the past 3 years, Nicola has experienced working in both the sales and lettings departments and has keen interest in all areas. Having recently purchased her first family home she is ambitious in helping others find the perfect home for them. Nicola has always lived local and has a wide knowledge of the area.

Rebecca Todd Property Portfolio Co-ordinator

Beckie works as part of the Lettings team at Whitehaven and is involved with many parts of looking after our portfolio of properties, including inspections and check-outs. She joined us after redundancy following several years in the world of banking and says that property management just “caught her eye”. Beckie weaves her work life around being mum to her son and enjoys taking the family travelling.  Her recent experiences include Iceland and Paris.  If not able to travel to far flung corners of the world she’s equally happy having a family day out closer to home.

James Evans Property Portfolio Manager

James Joined Grisdales in March of 2021 as Property Portfolio Manager. His role is split between leading the Property Management Team, as well as overseeing a portion of our Portfolio. James loves problem solving and working as part of a team and best enjoys being involved with the variety of day-to-day operations. With a background in the hospitality trade and experience running multiple hotel-restaurants, James understands the balance of urgency and accuracy, which comes in handy when co-ordinating refurbishments and repair work in our managed properties. This past-experience also brings with it a wealth of people management skills and a great handle on fine tuning processes and systems. Customer service is at the forefront in all that James does to ensure our clients get the best service they deserve from Grisdales. When James isn’t working you will find him either spending time with his wife Destiny, their daughter Paige, friends and family; Or, somewhere in the rough of a local golf course.